The property met all our needs, and was perfectly located for our business trip. Clean, lots of amenities for meeting outside our rooms and extremely helpful and friendly staff! We found the buffet breakfast, lunch, dinner of good quality, but very expensive and too many consistent choices between the 3 meals.
I arrived at the Raddison in Dammam Industrial City tired after a long series of flights and a bit early to officially check in. The receptionist did everything to ensure I was given a suite and was extremely courteous, competent and professional. On the basis of this interaction alone I will be coming back time after time to Raddison Hotels. A very high standard has been set and I look forward to experiencing similar professionalism throughout the Raddison hotel chain.
I purchased a suite and was given a standard room because all the suites were full or were not ready (while i checked in evening time !) !
I want my money back
Very poor service. The hotel was dedicated to COVID 19 patients. No room service and very poor breakfast. I requested three mix grill meals and they were the worst I have eaten in my life. They charged me extra money and when I argued with somebody on the phone he blamed me for not asking for ghe price before I order. After I left the hotel the accountancy personnel called and apologized for charging me SR 150 extra and promised to see the refunding policy.
Very good hotel, perfect position for business purposes.
In my opinion they need to improve the buffet at the restaurant “Bocca buona” with more internacional receipts and plates , while using an italian name but it’s not . I have seen people walking in the restaurant looking the buffet and getting out.
Went for business trip. Initially had Booked for 5 days but finished work in two days and left early. However hotel was not business friendly and refused to refund the remaining 3 days.
Will never book again.