Beds were extremely comfortable, very quiet location. Loved the walk in shower and shampoo and soap Provided. Bath towels were very thick! All staff were very friendly
The hotel is old and needs updating and maintenance. The shower bench was pulling away from the enclosure. A wire was run under the carpet across the room. The tv mounted on the wall couldn’t be watched from the bed or room couch. Try another place first
The front desk clerk who was there when I arrived early at 1pm was extremely helpful. I didn't even have to ask if a room was ready..I apologized for arriving before 3pm check in and explained I knew traffic might be bad so I left oklahoma city early. She had a room ready! I had no one with me to help me with my dress for a wedding I was attending and she graciously offered to help me with a final lacing into my dress!
I liked the front desk staff attentiveness and care. The night audit team and the morning weekend crew were very customer service oriented. Breakfast was excellent and well stocked.
room was nice and clean, air was cold, breakfast was great. Pool was great. washer and dryer- needs repair, ice makers need repair, need extra blankets avail on request.
overall nice stay.
As soon as we checked in and got to our room my daughter in law found 2 roaches in the bathroom.
There were 2 different carpets in the room and lots of wires exposed leading to the tv and lamps.
The shower was very creaky and felt unstable like I was going to fall through.
No air conditioning in the hallway at all, very hot. But room was nice and cool.
Breakfast was ok. Coffee was good.
When I booked this hotel I was booked to have a room that had a pull out couch in it. This was one of the reasons I was okay with the room since there was more than one person and only one bed. The room did not have the pullout couch and when I asked for a cot the front desk told me they had given them all out. The staff was not helpful and treated me as though I was not a paying customer all because I booked through Expedia.