Isana Hotel Dalat

3.0 star property
Comfortable hotel in Da Lat with 24-hour front desk

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June 2024

Photo gallery for Isana Hotel Dalat

In-room safe, desk, free WiFi
Balcony
Exterior
In-room safe, desk, free WiFi
Reception
Reviews
6.8

Popular amenities

  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
41-43 Truong Cong Dinh, Ward 1, Da Lat, Lam Dong
  • Popular LocationDa Lat Market5 min walk
  • Popular LocationLam Vien Square18 min walk
  • Popular LocationXuan Huong Lake2 min drive
  • AirportDa Lat (DLI-Lien Khuong)22 min drive
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Room options

Superior Twin Room 4 Pax

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 Double Bed

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room 3 Pax

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Basic Double Room, 1 Double Bed

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Da Lat

Isana Hotel Dalat is located in Da Lat. Linh Son Pagoda and Lam Ty Ni Pagoda are local landmarks, and some of the area's activities can be experienced at Dalat Palace Golf Club and Dalat Cable Car.

What's nearby

  • Da Lat Market - 5 min walk
  • Lam Vien Square - 18 min walk
  • Crazy House - 19 min walk
  • Xuan Huong Lake - 2 min drive
  • Dalat Cable Car - 5 min drive

Getting around

  • Da Lat Station - 3 min drive
  • Da Lat (DLI-Lien Khuong) - 23 min drive

Restaurants

  • Sữa đậu nành Hoa Sữa - 1 min walk
  • Quán Hen - Bánh Ướt Lòng Gà, Bánh Mì Xíu Mại & Sữa Đậu Nành - 1 min walk
  • Mơi Craft Beer - 1 min walk
  • The Choco - 1 min walk
  • Bánh Căn Thy - 1 min walk

About this property

Isana Hotel Dalat

Property highlights
Close to Da Lat Market, Isana Hotel Dalat provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), concierge services and a 24-hour front desk
  • Luggage storage, a front desk safe and tour/ticket information
Room features
All guest rooms at Isana Hotel Dalat offer amenities, such as free WiFi and safes, in addition to free bottled water and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Isana Hotel Dalat City
Isana Dalat City
Isana
Isana Hotel Dalat Hotel
Isana Hotel Dalat Da Lat
Isana Hotel Dalat Hotel Da Lat

Frequently asked questions

Is Isana Hotel Dalat pet-friendly?

No, pets are not allowed at this property.

Does Isana Hotel Dalat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Isana Hotel Dalat Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Poor service
The bathroom smelled so bad, we had to keep its door closed at all times. Asked to switch to another room, and was told no other room available. This was during the low season (August), we barely saw any other guest besides us. Receptionist girl was playing on her phone for a good several minutes while we waited for her to lead us to our room, dead tired from a long bus trip. Do yourself a favor and don't stay here, don't make the same mistakes we did! There are plenty other hotels in the vicinity that are in the same price range.
Stayed 2 nights in Aug 2019

2/10 Terrible

cuong

Travelled with family
Disliked: Staff & service
Greedy, money-hungry owner.
Horrible customer service. The woman at the front desk was fine when we checked in, but as soon as our stay ended, she did not even bother to attempt to be courteous, seeing how we are no longer of any value to her. After we checked out, we asked if we could use the restroom while waiting for our bus to arrive, this was what she said, and I quote "We don't have any restroom here!" This was after she ignored us until she could no longer because we kept trying to get her attention. We literally stood in front of the counter and she was sitting behind it, we kept saying "excuse me" multiple times to her and receiving no response whatsoever. That was not all. We rented a couple motorbikes from her. The gas tanks on them were empty when we received the bikes. Not a problem, we thought, maybe the previous customers were inconsiderate and didn't at least fill up a couple liters of gas or something. After we returned the bikes, we made sure to leave them with a quarter tank full of gas. Guess what we caught her doing? We went up to our rooms to prepare for check-out. When we came down, we saw her hastily removing a gas pump from the bikes. The woman was trying to siphon off the extra gas that we left in there for the next customers. It wasn't until then we realized that the bikes we received were not empty for no reason. She probably did this to every single one that she got back that had any gas left in it. Needless to say, we'd never stay there again.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No window in some of the rooms !
Room was advertised as a normal mid range hotel, but when I checked in, I was told I had booked a small room with no window ! After refusing that I was given the room i would have expected for the price paid. Yourselves and the hotel should be clear about NOT having a window ! Without knocking someone unlocked my room door and tried to enter at 8-30am while i was still in the room. Suprisingly !
Stayed 5 nights in Jan 2019

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff
Rather disappointing, room was horrible, service was disgusting! Accused me of breaking the toilet intentionally

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay at
I stayed at this hotel once before and found it very good. The service is still good there. This time, the room they put my wife and I in, had a bad odour. We let the receptionist know and that afternoon she moved us to a better room. Great service. Thanks for the stay. We really enjoyed it. And it was lovely to be able to park our motorbike under the hotel, securely. If I was to mention the only downside to the stay, it would be the cleaning staff who clean the rooms each day. They threw away my toothbrush for some reason. And they didn’t leave an additional toilet paper roll there for our 3 day stay. On two separate days we had to ask for more. Perhaps you could speak to your cleaning staff to rectify this small issue. Thanks again.
Stayed 3 nights in Dec 2017

8/10 Good

Ben , New Zealand

Liked: Cleanliness, property conditions & facilities
Good location
They booked us into a room with no windows while we had booked one with windows. They then upgraded us to the penthouse with balcony to their credit. Great location however staff could be friendlier
Stayed 3 nights in Aug 2017

8/10 Good

Vachirapong, Bkk

Liked: Staff & service
Disliked: Cleanliness
non smoke room but smell cigaratte all over d fl
1st time and last time

6/10 Okay

SaSa

Disliked: Cleanliness

8/10 Good

Hoang, Thornhill, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience location.
The hotel room has good European style. Big window gave room a lot of light.