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"Clean room lots of options for breakfast"

"Honestly, this was the very best hotel. I’ve stayed at ever. Everything was clean. Everything smelled clean. The bathtub was actually clean and didn’t have any residual on it. When I came down for breakfast clean the variety was different. Was Lovely fresh I walked around with a lot of money and tipped people and thank them for actually caring. It was an absolute delight and I’m so glad I stayed there. Even the lady or the man I should say when I came in the door, remember my name and gave me...

"This is a nice, clean, comfortable and convenient motel. But the WiFi connection was impossible to connect to and the response I got from the staff was: I am having the same problem. For the price to stay here I expected to have decent WiFi available . Otherwise, a pretty nice place with a better than average breakfast."

"The mattress was too hard."

"Nothing wrong with an old building, but some maintenance is necessary."

"We checked in late and the staff was super nice and very helpful!"

"The staff were amazing at the Cross lanes , wv location!! Family had several issues traveling and the best part was their early arrival - staff at this location welcomed them and were so wonderful !! It was 2:30am and they were so nice helping them get settled!! Thank you !! The housekeeping staff were phenomenal here & seriously take pride in their work- the kindness alone was something you don't see much anymore. We will always recommend this location to anyone!! Dates they stayed were...

"The room was dirty. Toe nail clippings on the floor and bathroom floor sticky . I had to mop my floor and get the vacuum from the front desk and vacuum. Bed was lumpy and wore out."

"This hotel was very clean and looks fairly new. Was only in it for a short time but had no complaints. The bed was comfortable, the front desk staff were very nice."

"This facility is definitely not up to normal DoubleTree standards that I am accustomed to. The building is somewhat run down, no breakfast was included, king size room was extremely small, the TV only had local channels. When I booked the room it stated cable TV and breakfast. I would not stay there again."

"Being this was my first time staying here it wasn't a good experience. The amenities, well the pool isn't working, the fire place that looks so inviting, doesn't work hasn't in years. The carpets and riped and stained. My first room smelled bad, was moved to another room up stairs. The floor had a stain, didn't think anything about it until I walked in it and it was sticky. The door keys don't work half the time, everytime I had a new key made before I went up stairs. I got tired of walking...

"Cleanliness"

"Clean room. Helpful staff. I did not eat breakfast or use the kitchen. My dog enjoyed the stay as well."