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Socialtel Cuenca

3.0 star property
Travelers find a perfect balance of work and relaxation at this downtown retreat, enjoying rooftop views of historic Cuenca while catching up on emails.

Choose dates to view prices

Located in Downtown Cuenca's center, Selina Cuenca offers a lively sanctuary for visitors. Guests relax on the rooftop terrace with city views, discover local culture through the library's collection, and meet other travelers in the welcoming bar atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

Highlights

Private bathroom
Wardrobe
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

Highlights

Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Private bathroom
Wardrobe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room Shared Bathroom

Free WiFi, bed sheets

Small Room Shared Bathroom

Highlights

Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Free WiFi, bed sheets

Deluxe Room

Highlights

Private bathroom
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unique Room

Unique Room | Free WiFi, bed sheets

Unique Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Private bathroom
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Shared Mixed Dormitory One Bed in 4-Bed

Free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 4-Bed

  • 12 sq m
  • Sleeps 1

View all photos for Shared Mixed Dormitory One Bed in 6-Bed

Free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 6-Bed

  • 18 sq m
  • Sleeps 1

View all photos for Shared Mixed Dormitory One Bed in 8-Bed

Free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 8-Bed

  • 23 sq m
  • Sleeps 1

View all photos for Shared Mixed Dormitory One Bed in 10-Bed

Free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 10-Bed

  • 23 sq m
  • Sleeps 1

View all photos for Double Room Economy

Free WiFi, bed sheets

Double Room Economy

  • 6 sq m
  • Sleeps 2

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

  • 13 sq m
  • Sleeps 2

View all photos for Double Room Superior

Free WiFi, bed sheets

Double Room Superior

  • 22 sq m
  • Sleeps 2

View all photos for Suite Superior

Free WiFi, bed sheets

Suite Superior

  • 24 sq m
  • Sleeps 2

View all photos for Shared Mixed Dormitory One Bed in 4-Bed

Free WiFi, bed sheets

Shared Mixed Dormitory One Bed in 4-Bed

  • 21 sq m
  • Sleeps 1

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 22 sq m
  • Sleeps 4

View all photos for Room Standard

Free WiFi, bed sheets

Room Standard

  • 22 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Free WiFi, bed sheets

Triple Room Standard

  • 22 sq m
  • Sleeps 3

View all photos for Room Standard

Free WiFi, bed sheets

Room Standard

  • 19 sq m
  • Sleeps 2

View all photos for Room Economy with River View

Free WiFi, bed sheets

Room Economy with River View

  • 19 sq m
  • Sleeps 4
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About the area

Located in Cuenca, Socialtel Cuenca is in the historical district. Puente Roto and Pumapungo Archaeological Park are local landmarks, and the area's natural beauty can be seen at El Cajas National Park and Calderon Park. Inter-American Center of Popular Arts and Cuenca Municipal Planetarium are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Cuenca travel guide
View more Hostels in Cuenca
Map
Calle Larga 7-93 y Luis Cordero, Calle Larga, Cuenca, Cuenca

What's nearby

  • Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba
    Río Tomebamba & Calle Larga
    3 min walk - 0.3 km
  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    5 min walk - 0.5 km
  • Aerial View of New Cathedral in center of Cuenca, Ecuador
    New Cathedral of Cuenca
    7 min walk - 0.6 km
  • #LifeAtExpedia Puente Roto aka Broken Bridge
    Puente Roto
    7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium
    9 min walk - 0.8 km

Getting around

  • 14n - Antonio Borrero Station
    9 min walk
  • Gaspar Sangurima Tram Station
    15 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Restaurants

  • hostal | bar yakumama
    1 min walk
  • Sunrise Cafe
    2 min walk
  • El Mercado Cuenca
    1 min walk
  • Café del Museo
    1 min walk
  • La Viña
    2 min walk

About this property

Socialtel Cuenca

Hostel located in Downtown Cuenca
Take advantage of a rooftop terrace, a library and an outdoor entertainment area at Socialtel Cuenca. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), smoke-free property and luggage storage
  • A 24-hour front desk, multilingual staff and tour/ticket information
Room features
All 67 rooms have amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 4 to 5 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 4 to 5 for adults and USD 4 to 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Selina Cuenca Hostel

Frequently asked questions

Is Socialtel Cuenca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Socialtel Cuenca?

This property doesn't offer parking.

What time is check-in at Socialtel Cuenca?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Socialtel Cuenca?

Checkout is at 11 AM.

Where is Socialtel Cuenca located?

Located in Downtown Cuenca, this hostel is within a 5-minute walk of Río Tomebamba & Calle Larga, Sombrero Museum and Museum of the Aboriginal Cultures. Inter-American Center of Popular Arts and Las Conceptas Museum are also within 5 minutes. Gaspar Sangurima Tram Station is 15 minutes by foot and Terminal Terrestre Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Socialtel Cuenca Reviews

8.2

Very good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 7 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet ...
Stayed 4 nights in Nov 2024

8/10 Good

Siu Shan

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Reception service is great and helpful. Decent breakfast. Prepare waiting 10 minutes for hot water shower and noise music until 3am.
Stayed 1 night in Nov 2023

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
I liked my spacious room. I liked the view from my room. It was very noisy… Especially Thursday through Sunday. I tried to get breakfast on one morning. They were supposed to open at 7:30 AM. I was unable to get a cup of coffee at that time and it was close to 8 AM before they had breakfast ready. Due to time constraints, I left before I was able to have breakfast.
Stayed 7 nights in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the BEST hotels in cuenca

Our stay was great! We always come back to selinas everytime we travel to cuenca.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. Wonderful.
Stayed 3 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged more than Expedia promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
Stayed 8 nights in Jul 2022

4/10 Poor

Giovanna

Disliked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast and the hotel is in an area of ​​bars, karaoke bars, discos impossible to rest, only one day they cleaned the room, every time you walked the floor sounded... I asked for a room change but it was not possible...
Stayed 3 nights in Aug 2022

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una buena experiencia, me encanto la estructura y que contaba con varios espacios.
Stayed 1 night in Nov 2024

6/10 Okay

Marcia

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Liked: Amenities
Ruido y falta de agua caliente Excelente personal
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

kaely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las instalaciones! Sin dudarlo volvería 😃
Stayed 1 night in Jul 2024

4/10 Poor

FRANCISCO

Disliked: Cleanliness, property conditions & facilities, room comfort

Habitaciones sin ventilación externa

La habitación que nos asignaron no tenia ventilación, la ventana era interna hacia un corredor, si eso se especificaba en la reserva, no la hubiera adquirido. El ventilador del baño tampoco funcionaba. El personal amable, pero no pudo solucionar mi pedido de cambio de habitación. Todo esto contrasta con lo agradable que es el desayuno en el rooftop con vista al río. El edificio es muy antiguo, se escucha a las personas caminar y hablar en las habitaciones contiguas y superiores. El último día una cucaracha apareció en el baño.
Stayed 3 nights in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente atención
Stayed 1 night in Nov 2023

10/10 Excellent

Sofía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy amables, confortable, regresaría me encontró la experiencia en Selina
Stayed 1 night in Oct 2023

4/10 Poor

Edison

Disliked: Amenities, property conditions & facilities
El desayuno no acorde a lo ofrecido. Alimentos guardados de baja calidad.
Stayed 4 nights in Oct 2023

4/10 Poor

Marcos Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo empezó con la reserva al llegar al sitio era algo distinto a lo que me esperaba, una habitación con baño compartido por cuanto debí pagar un extra por tener un baño privado, se suponía que mi habitación sería con vista al rio pero eso tampoco fue así, al día siguiente por la mañana me pedían que abandone la habitación por cuanto “la reserva se cumplía” después de exponer y evidenciar que mi reserva era por días salimos a caminar para pasar el mal rato y como si fuera poco al regreso la habitación no le habían hecho el aseo. Es paradójico pensar que el sitio donde llegas a “descansar” cause tantas malestares juntos.
Stayed 2 nights in Oct 2023

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023

2/10 Terrible

Daisy

Disliked: Cleanliness, property conditions & facilities
reservé una habitación con cama matrimonial y me dieron literas, toallas pequeñas y oscuras.
Stayed 2 nights in Aug 2023

8/10 Good

Nicolas Prado

Liked: Cleanliness, staff & service, amenities
El personal es muy amable y están muy abiertos en lo que necesites. El hotel está muy bien ubicado para llegar a todos los lugares turísticos caminando, y la zona se siente segura. Además, en las noches, hay movimiento porque hay restaurantes cerca. En la parte negativa, se siente que falta renovar muchas cosas del hotel, como la alfombra que lleva al restaurante que está vieja, o el baño de la habitación que está anticuado y mal mantenido. Además, la habitación no se parece ni de cerca a la que ponen en las fotos.
Stayed 2 nights in Apr 2023

10/10 Excellent

Paola Solange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo confortable

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uno de los mejores hostales donde haya estado.

El Selina Hostel de Cuenca superó mis expectativas en cuanto a infraestructura, ambiente, servicios y personal.
Stayed 2 nights in Aug 2022

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La seguridad
Stayed 1 night in Mar 2022

10/10 Excellent

Ana Daniely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante e funcionários muito atenciosos. Uma pena não ter restaurante la.
Stayed 1 night in Mar 2022