Downtown Cuenca's boutique hotel offers continental breakfast, a vibrant art gallery, and a café where travelers can soak up local culture with attentive service
Aleros Hotel Boutique in Downtown Cuenca offers a warm atmosphere. Guests enjoy continental breakfast, an on-site art gallery, and a relaxing café. The hotel provides WiFi and concierge services. Previous travelers consistently praise the helpful staff.
Located in Cuenca, Aleros Hotel Boutique is in the city centre. El Cajas National Park and Calderon Park reflect the area's natural beauty and area attractions include Inter-American Center of Popular Arts and Cuenca Municipal Planetarium. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
782 Juan Jaramillo, Cuenca, Azuay, 010104
What's nearby
Calderon Park
3 min walk - 0.3 km
New Cathedral of Cuenca
5 min walk - 0.5 km
Río Tomebamba & Calle Larga
5 min walk - 0.5 km
Puente Roto
9 min walk - 0.8 km
Alejandro Serrano Aguilar Stadium
10 min walk - 0.9 km
Getting around
Luis Cordero (Hermano Miguel) Station
7 min walk
Gaspar Sangurima Tram Station
12 min walk
Cuenca (CUE-Mariscal Lamar)
11 min drive
Restaurants
hostal | bar yakumama
1 min walk
Ramen Feliz
1 min walk
Melatte Café Y Chocolate
3 min walk
Tiestos Cafe Restaurante
1 min walk
La Viña
1 min walk
About this property
Aleros Hotel Boutique
Hotel located in Downtown Cuenca
A free daily manager's reception, an art gallery on-site and a coffee shop/cafe are just a few of the amenities provided at Aleros Hotel Boutique. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Continental breakfast (surcharge), luggage storage and tour/ticket information
Smoke-free property, concierge services and a front desk safe
A 24-hour front desk
Room features
All guestrooms at Aleros Hotel Boutique offer comforts such as free WiFi and free bottled water.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
32-inch plasma TVs with cable channels
Wardrobes/cupboards, daily housekeeping and phones
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 3 for adults and USD 3 for children
A coffee shop/cafe
Free daily manager's reception
Things to do
Art gallery
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lever door handles
No lift
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Entertainment
32-inch plasma TV with cable channels
Food and drink
Free bottled water
More
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 10 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 18.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately USD 3 for adults and from USD 3 for children
Pet fee: USD 10 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 18.0 per night
Credit card charges are subject to a surcharge of 10 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
We should mention
This property does not have any lifts
Property is also known as
Aleros Hotel Boutique Hotel
Aleros Hotel Boutique Cuenca
Aleros Hotel Boutique Hotel Cuenca
Frequently asked questions
Is Aleros Hotel Boutique pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Aleros Hotel Boutique?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Aleros Hotel Boutique on 15 Mar 2026 start from ฿1,620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Aleros Hotel Boutique?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Aleros Hotel Boutique?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Aleros Hotel Boutique located?
Located in Downtown Cuenca, this hotel is within a 5-minute walk of Las Conceptas Museum, Calderon Park and Museum of the Canari Identity. Sombrero Museum and Río Tomebamba & Calle Larga are also within 5 minutes. Gaspar Sangurima Tram Station is 12 minutes by foot and Terminal Terrestre Station is 24 minutes.
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Reviews
Aleros Hotel Boutique Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was courteous and helpful. The room was quaint, clean and comfortable with all the amenities. The room had an Ecuadorian wood trim look. I was well attended to by the staff and the hotel was beautiful with an indoor atrium and a large restaurant that served breakfast. The hotel is at the edge of the historic district of town and within walking distance to some of the best restaurants, shopping and art related museums and sites. I was safe as the hotel was secure. I recommend staying at the Boutique Hotel Aleros if you're planning a trip to Cuenca.
STAFF VERY FRIENDLY AND PROFESSIONAL, COZY AND VERY CONVENIENT , 2 BLOCKS AWAY FROM CALDERON PARK WITH BEAUTIFUL PLACES TO HAVE COFFEE OR DRINKS AND DINNING.
Patricia
Stayed 2 nights in Sep 2024
8/10 Good
Gerald
8 Mar 2025
Liked: Amenities
We had an inside courtyard view room. Nice room but thicker curtains to keep out the light would be a great idea.
I stayed very comfortable at your hotel with your wonderful services. Thanks.
JI YOON
Stayed 3 nights in Dec 2023
4/10 Poor
theo
21 Aug 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Great location and beds, and clean. Iffy wifi, expensive for what it is, rooms rundown, no hot water in evenings but very hot every morning regardless of time or weather.male staff make you feel very uncomfortable, feels like your staying in someones house with children running around, not a hotel, although lovely building outside. Plenty of far better cheaper options and in no way a real hotel or bputique
This is a good hotel for the price. It has a restaurant and the rooms are fairly comfortable. There is probably not much the hotel can do being how historic it is except it would not be wise to spend the night in a room next to the street. The traffic noise is horrendous. Was not a good night's sleep until around 5:00 a.m. It might have been quieter next to a airport runaway. My room had a windowless wall next to the street and it seemed almost paper thin. I even had a white noise machine and I could not drown out the honking, music, drums, hot rodding etc. I really wish I had a window because at one time it was a slow march of what sounded like a rock band inching down the street.
The hotel is pretty, unique, and safe. Our room slept 5 which was great. The only disappointment was that even though the hotel is clearly advertised as including breakfast we were told at check in and again later that day (after I reviewed my reservation and the website) that we don’t get free breakfast included with our stay. We were told we didn’t book the option that included breakfast. Even after I said that our reservation and the site said it was included I was still told no. The false advertising was a bit annoying but otherwise it was a good stay for a single night.
O hotel está muito bem localizado e ao mesmo tempo é bastante silencioso. A acústica, internamente, apresenta limites: do segundo andar, onde eu estava, era possível ouvir a música que todo dia acompanhava o café da manhã (bom, mas sem variações). As cortinas do quarto não bloqueiam a luz solar. Não há elevadores.