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"Great stay"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Great location, excellent, very helpful staff. Shower needs to be fixed. The glass partition only covers half the tub, so water keeps spilling on the floor"

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Everything was great except for the water pressure. Staff was amazing. Rooms nice and clean. Included breakfast was very good."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"Thoroughly enjoyed our stay."

"Very well organize, helpful staff, and clean accomodation"

"Great location. Hotel is run down"

"Lots of stains on carpet. Breakfast if extortionate. 33 quid for a full English! Stayed over 1 night and fire alarm went off 4-5 times until 3am. Staff did not know the cause and ensure it wouldn’t happen again… and It did. However, in the morning reception staff ensured a full refund without ask due to the inconvenience and lack of sleep. Bed was very comfy and mini bar was full with goodies :)"

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"Wonderful room, location and service"

"The room was very clean new and nice , breakfast every morning was the same not very interesting,"

"Clean and quiet. Good location. Not having a window was actually kind of nice getting over jet leg."

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Charming hotel in Mayfair. Nice rooftop."