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"Great"

"Crown Inn was a nice low budget hotel. The room was clean and attractive, nice bathroom. It was quiet and in a good area, I felt safe there. The gentleman that checked us in was polite and efficient. And the price was reasonable."

"Check in clerk was very nice. The property is dated and a little rough. "

"Good nice and clean and nice "

"Hey Siri, tell us one of the worst ones I’ve been in a long time disgusting sticky floors, but I’m in the bathtub very dirty towels were disgusting"

"I stay here several times a year. I enjoy the facility . The gum is perfect the breakfast is perfect and the overall experience is great!"

"I didn’t even make it five minutes before I was back at the front desk asking for a refund. The moment I opened the door to my room, it was immediately clear that no amount of sleep deprivation could make this acceptable. The condition of the room was genuinely shocking — not in a “budget hotel, manage your expectations” way, but in a “this should not be rented to human beings” way. Everything looked worn beyond the point of no return: the kind of wear that tells you maintenance hasn’t been a...

"Everything was excellent "

"Not what I expected from this type of business."

" The property itself need a lot over work don’t to it and the service was horrible not worth the price "

"Sold my room "

"Room not cleaned daily without notification. TV didn’t work."

"Staff was very helpful and friendly."

"Was told room is not available, hotel is booked and that Expedia made the mistake! We had to beg for a room that we had confirmed. We arrived around 9:15 pm and was told checking in had to be done at 4. Never heard you have to be there on a first come first serve basis to stay -plus it was a comfort inn not Quality Inn as stated in Expedia App. Half the building looks like water damage. The AC unit in room is horrible noise and you can’t adjust the Vent. "

"The breakfast was great, a very clean room, and the entire staff was fantastic. Tina was great when we arrived, she deserves a raise!"

"The air was cold. Room was pretty clean, except microwave. Very dirty. Bed dipped down on right side a lot. It needed updated furniture that was broken but not a bug in sight!! For the rate it did the job!! Bathroom very clean."

"Easy parking, just a lot of Mariuana smoke on the isle… "

"We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again."