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"The bed was not comfortable but the stay was wonderful!"

"Friendly helpful staff"

"Pool closed when should been open.. maintenance"

"Not worth even half what we paid. Bathroom tiles bulging from wall, tub tap not functioning, fan not working and rusted, hair dryer barely worked, window fan didn't do anything, door jam insecure and bold sign says DO NOT LOCK DEADBOLT. Saggy bed. Walked on carpet near bed and it crunched under feet. Breakfast was fine, packaged items from grocery. Service was there at check in, not there any other time. Our friends stayed in a similar room, only difference in their experience was the carpet...

"No air conditioning"

"The property was clean, and I really enjoyed relaxing by the pool. However, I was disappointed with the service at the front desk. On the morning of check-out, we woke up to find there was no running water, which we discovered from a note slipped under the door explaining that there would be no water from 8am to 4pm. Feeling a little frustrated by this inconvenience, I approached the front desk to ask for more information and see if there was anything they could do to help. I mentioned I was...

"Directly in Snowmass! Easy access to slopes. Just perfect."

"Great place and excellent customer service and maintenance"

"Great place to stay. Manager was very helpful in informing us this to see, do, and eat around town."

"Rooms were spacious and nice "

"Very clean room and bathrooms, lovely relaxing property, quick walk to downtown Aspen! "

"Heater wasn’t working "

"We went during off season period when the hotel was practically empty. They gave us one of the worst rooms over the garage where you literally hear the grinding door open each time any guest arrives at all hours of the day or night and wakes you up. The refrigerator was stacked with a heavy safe on top, and then a microwave on top of that - so you can't even open the refrigerator door. Who does that? Even 3rd world countries have better amenities. The lounge has the WORST chairs that are ALL...

"Excellent stay. Big shoutout to the staff: Melanie, Rodrigo, Ricky, Dana and Shana… you make our stay and always made us feel at home. Can’t wait to come back! "

"my only comment is that the kitchen table is to close to the entry door. i whacked my fingers a couple of times opening the door."

"Great location and an exceptionally comfortable room. It was our second stay here. Unfortunately, there was an EDM concert in the lowest level of the property (a bar). It was loud until well after midnight. "