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"Upon arrival Staff were lovely, room was clean, had everything was there that was needed. Have stayed before & will stay again."

"Convenient location, wonderful staff, clean, however the bed was a bit hard, and the tv was a long way from the bed."

"Beautiful place to stay and very clean and lovely staff."

"A really nice room, essentially located and very kind staff! Always happy to stay here when I come to Ballarat"

"Our stay in the apartment was great just needs a little maintenance on the heating and the kitchen as the lights were dull and range hood light not working at all made it hard preparing meals"

"I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight. "

"Staff very welcoming and was upgraded on arrival."