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"Booked it as we were in the middle of a heatwave, Advertised with Air conditioning, Blatant lie sadly. it doesn't exist. 'We cant issue a refund' Need to speak to OVO. OVO have no clue what they're doing, money lost, lesson learnt. Moved to next hotel same night."

"What a wonderful place to stay! We were delayed in our travels and arrived after the kitchen had closed. The staff were very kind and accommodating and made us a lovely dinner. The food was exceptional! Additionally our room was terrific with a great shower. We will definitely return to do some hill walking nearby. Only wish we had stayed longer!"

"Loved the position of the hotel , on the canal so we could walk along the to-path into the centre , which was a short walk . You could see the canal boats go by. The room was clean , well maintained & very comfortable . Daily maid service was extremely efficient . We had a problem with the television which was dealt with as soon as we informed the staff. Breakfast was great, my husband had the full Yorkshire breakfast which he said was brilliant , I had continental , there was lots of choice &...

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"Great location and very friendly staff."

"Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same"

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Very comfortable stay. The room was clean, nice breakfast and convenient location."

"Liz and Glenn operate an amazing property, they are extremely helpful and accommodating hosts, their breakfasts are outstanding, our room was very clean and comfortable. Herriots is superbly located in the town of Hawes, which itself has plenty of food and beverage outlets as well as being well positioned to access all that the Dales has to offer."

"The accommodation pod was a walk outside to the bathroom facility. The pod had a kettle but no water! There were no mirrors in the pod. Altogether a bit disappointing!"

"First time staying, lovely and clean, rooms are lovely. We are from their lunch menu, cant fault the quality of the food. Breakfast was lovely. Great choice of options. All in all, a great stay."

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"A warm welcome from all staff for us ( & our Dalmatian who was spoilt rotten!). Food superb and room clean & cosy. Easy beautiful walks on the doorstep. Perfect! "

"The Wheatsheaf is a typical pub hotel. Clean rooms with friendly staff. Breakfast was individually cooked to order and was very good."

"Lovely hotel / pub in a very scenic location. Beautiful views. We had 2 cottages for our extended family group of 7 adults/ 4 children. Spent the afternoon enjoying the patio drinks and watching the water flow. Had a delicious Sunday dinner in the lovely upper dining room. Beds were comfortable and had everything we needed . Would definitely stay again ."

"Cant say anything the whole experience was beautiful"

"Location, traditional feel."