4/10 แย่
Maureen
เดินทางกับครอบครัวและเด็กเล็ก
9 เม.ย. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before.
The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and engaging, the response was very cold.
The only positive aspect of this hotel is its close proximity to Gatwick Airport and Purple Parking. Aside from that, the experience was very poor. Unfortunately, I would not choose to stay here again.
Maureen
เข้าพัก 1 คืน, เมษายน 2026
