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Hotel Royal

5.0 star property
Mountain retreat balances outdoor adventure with relaxation, featuring two restaurants and a spa to recharge after days spent cycling or practicing archery

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Hotel Royal in the mountains offers a peaceful getaway with a complimentary breakfast buffet. Enjoy cycling, archery, and spa treatments. The property features a playground, garden, and two highly-rated restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, Balcony, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Mountain View (North)

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Mountain View (North)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony, Mountain View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Mountain View

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Royal Suite, Balcony, Mountain View

Royal Suite, Balcony, Mountain View | Premium bedding, minibar, in-room safe, desk

Royal Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Premium bedding, minibar, in-room safe, desk

Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Crans-Montana, Hotel Royal is in a rural area and in the mountains. Museum of History and Lötschental Valley are cultural highlights, and some of the area's landmarks include Tourbillon Chateau and Sion Cathedral. Travelling with kids? Consider Happyland Amusement Park and François-Xavier Bagnoud Observatory. Take in the nearby slopes with skiing lessons and a ski area, or try out other outdoor activities such as ice skating and snowshoeing. Visit our Crans-Montana travel guide
Map
L' Ehanoun 10, Chermignon, Crans-Montana, VS, 3963

What's nearby

  • Verdets
    Verdets
    1 min walk - 0.0 km
  • Crans-Cry d'Er Gondola
    3 min walk - 0.3 km
  • Golf Club Crans-sur-Sierre
    6 min walk - 0.6 km
  • Patinoire Ycoor
    11 min walk - 1.0 km
  • Montana - Cry d'Er Gondola
    13 min walk - 1.1 km

Getting around

  • Randogne Montana Station
    4 min drive
  • Geneva International Airport (GVA)
    118 min drive

Restaurants

  • Zerodix
    5 min walk
  • Restaurant Molino
    4 min walk
  • Taillens
    5 min walk
  • Café Bar 1900
    3 min walk
  • New Pub
    9 min walk

About this property

Hotel Royal

Luxury family-friendly hotel in the mountains
A free breakfast buffet, a golf course and a terrace are just a few of the amenities provided at Hotel Royal. Adventurous travellers may like the cycling and archery at this hotel. Treat yourself to a facial, a manicure/pedicure or a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • A free local area shuttle, bike hire and self-parking (surcharge)
  • Babysitting (surcharge), snow sports gear and a front desk safe
  • Multilingual staff, a 24-hour front desk and smoke-free property
Room features
All 50 rooms feature comforts such as premium bedding and bathrobes, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, baths or showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Le Royal

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,152 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 March 2026 to 3 July 2026 (dates subject to change).
The property is closed in November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Hotel Royal have a pool?

Yes, this property has an indoor pool.

Is Hotel Royal pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per accommodation, per night.

How much is parking at Hotel Royal?

Self-parking is available for CHF 15 per day.

What time is check-in at Hotel Royal?

Check-in start time: 3 PM; check-in end time: 4 AM.

What time is check-out at Hotel Royal?

Checkout is at noon.

Does Hotel Royal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Royal located?

This family-friendly Crans-Montana hotel is located in the mountains, within a 10-minute walk of Rue du Prado, Crans-Cry d'Er Gondola and Golf Club Crans-sur-Sierre. Casino de Crans-Montana and Patinoire Ycoor are also within 15 minutes. Randogne Montana Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 109 reviews
Rating 8 - Good. 19 out of 109 reviews
Rating 6 - Okay. 9 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

Reviews

Verified

10/10 Excellent

Yogini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and exceptionally helpful staff. The shuttle service around the resort was fabulous. Room was as very comfortable with a lot of useful storage. The only downside is that the spa area and pool were a little small and tired with nowhere to really lounge by the pool. The rest of the amenities overwhelmingly made up for that aspect. Will certainly return!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with fantastic views
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff great location incredible views
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities
Excellent service, excellent location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location and services for ski trip
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

linda

Beautiful hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always 3rd time there
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice mountain hotel

Very nice room and good services. I like that the rooms and hotel in general have a true mountain vibe, not as impersonal as many hotels.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and all staff is super friendly , which makes the difference . Suite was spacious aient a lovely view. Some areas would benefit some modernisation/ upgrading but overall a lovely stay
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
perfect experience
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadmissible your cooperation

I want my comprovatif of my payment because you can’t take money of my account and don’t take me the additional essue
Stayed 4 nights in Jan 2023
Verified

6/10 Okay

DAVID

Liked: Cleanliness
Disliked: Staff & service
Wonderful hotel but front desk staff could be a bit more attentive. I left my only warm jacket and called about two hoted after check out while still not to far and asked the front desk to check the room for my jacket. They said it was not turned in and would check and call of they find it. FIVE DAYS LATER they call to day they found it in the room. By that time i purchased a new jacket since I didn’t hear back. Now they want my credit card to send it to me. This is not what a expected form a five star hotel. Truly disspointed.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, amenities
muito bom. Quarto ótimo e equipe fantástica
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jesper

Liked: Staff & service, room comfort

Fantastisk beliggenhed!

Hotellet har en fantastisk beliggenhed!
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Haakon justinius

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Veldig slitent hotell, absolutt ikke 5-stjerner verdig
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au petit soin! Très bel hôtel.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Déçu de mon séjour

Très déçu de mon séjour . Client habitué de cet hôtel , j’ai pris une chambre côté nord . Nous étions au 4ème étage et avons dû prendre les escaliers (porter la valise) car l’ascenseur était en panne . Le spa n’est pas digne d’un 5 étoiles ! Piscine eau froide .. jacuzzi eau froide .. hammam froid ! Pire pas de machine à café dans la chambre . Habitué des hôtels dans cette station suis vraiment déçu de mon séjour et du rapport qualité/prix
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Royal

Uitstekend verblijf!
Stayed 14 nights in Feb 2024
Verified

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Anaëlle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon petit déjeuner Personnel sympathique Literie confortable
Stayed 1 night in Sep 2023
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end golf

Séjour très agréable. Literie très confortable. Vue magnifique et situation de l’hôtel parfaite pour se déplacer à pied pour shopping, restaurants et golf.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt. Einzig, es hat keine Ruhezone im Wellness zum liegen. Ansonsten best off
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso. Funcionários atenciosos, sempre dispostos a ajudar. Gostamos especialmente do serviço de transfer a toda hora e para qualquer lugar do resort.
Verified

6/10 Okay

Rolf

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ungenügend für 5 Sterne

Viele technische Defekte - werden einfach nicht repariert. Service im 5 Stern-Restaurant reicht für McDonalds. Apathische Mannschaft an der Rezeption. Nicht weiter zu empfehlen - zumindest nicht als 5 Stern - Haus.
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für eine Nacht So auf Mo im Hotel. Personal war sehr aufmerksam und freundlich. Frühstücksbuffet sehr gut um umfangreich. Die Lage vom Hotel ist sehr ruhig, aber in Gehdistanz ins Dorf. Was man wissen sollte: unser Zimmer hatte eine Badwanne; auch zum Duschen. Der Einstieg über den Wannenrand wäre nichts für ältere Personen, welche nicht mehr ganz so gelenkig sind. Das Bad insgesamt war aber recht geräumig. Parkplatz vor dem Haus (ich vermute aber, das Hotel war nicht mehr voll belegt). Am Abend gab es einen Aufdeckservice, was sehr angenehm war. Wir duschten am Abend nach dem Einchecken bevor wir ins Dorf zum Nachtessen gingen. Der Aufdeckservice hat die Dusch- und Handtücher gewechselt. Dies ist zwar sehr aufmerksam, aber war etwas "too much". Klar ist es ein 5* Hotel und wird dem Standard absolut gerecht, aber gerade mit der aktuellen Energiespar-Diskussion, wäre es kein Problem die (benutzten) Dusch- und Handtücher nicht zu wechseln. Dies ist aber eher ein "Branchenproblem", da oft Tücher gewechselt werden, welche nicht am Boden liegen und gemäss Infoblatt im Hotelzimmer nur Tücher gewechselt würden, welche eben am Boden liegen. Alles in allem sehr gutes Preis-/Leistungsverhältnis.
Stayed 1 night in Aug 2022