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"The lovely ladies on reception were a credit to the hotel. Room is pleasent for a box. The coffee room could do with fresh milk. Lots of balls of hair in our room but clean enough."

"Conveniently located walking distance to the South Terminal. Serves a purpose of flying early or arriving late, room was clean. Expensive for what you get but no real complaints."

"Lovely staff and amazing service! Will come again."

"We stayed here overnight as our flight was delayed and arrived near the midnight. There is a shuttle at Gatwick platform 9 (south terminal) that will take you to this hotel for £5. The check in was straight forward and easy. The room was super clean with comfortable bed and quiet. Highly recommend for any overnight stay and easy access to Gatwick."

"It was OK, location is only best suited for the airport."

"Everything was good"

"Great meal deal"

"Convenient hotel m, walking distance to the north terminal. However small rooms, poor customer service and very little air conditioning. This is an old Sofitel not worth the price in my opinion."

"Stayed in the hotel with my husband and it was an amazing experience. Very lovely hotel. 10/10. Amazing amenities, clean, lovely ambience and great hospitality. I would definitely recommend."

"This hotel is absolutely old and disgrace including"

"Excellent shower. Good breakfast poached eggs very fresh."

"👌"

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"Beautiful old property in an idyllic setting. Friendly and helpful staff. Food good on the whole. Shower cold this morning in both rooms, which was disappointing. Lovely large bath sheets. Coffee machine in each room. Enjoyed our stay."

"I liked the location near the motorway - it's a busy golf and leisure club. Car park was full. Very quiet location, rooms spacious but there's no air conditioning. Nice bar where you can get a drink or a snack. Breakfast was nice - service not quite on point"

"The staff was pretty pleasant when we arrived. The check-in was quick. I think the only issue that I really had is that one they don’t offer face towels. To wash your face. There was no refrigerator in the rooms and we had a special-needs child, nonverbal and we needed a refrigerator in the room. We had to utilize ice back to keep his food cold. It was a quick stay."

"Great stay"

"Very nice place to stay. Thank you"

"Our second time staying at the property. We stayed two nights and was a bit disappointed this time as the room wasn’t cleaned or towels replaced during our stay."