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"Lobby, desk staff, valet, room, hotel restaurant, and location were all great. Only issue was the room across the hall was having a very fun and loud party and it took us reporting it 2 times an hour apart to get it resolved, but it did eventually quiet down. Would definitely recommend this hotel!"

"Everyone was friendly!Ihad a great time!"

"Great hospitality "

"Good location to many attractions. Clean and safe!."

"Excellent staff . Room clean & comfortable "

"A classic"

"It was wonderul"

"Every detail of my stay at the Lotte was exceeding my expectations by a whole lot. Melissa was an absolute delight, she offered me a different room from the original one I had booked, that would accommodate my needs perfectly and I’m very grateful for that. She truly made my birthday trip so much better!! Arthur, as well as the rest of the front desk staff, the bartenders, servers, porters, security etc., everybody was very kind and helpful. It definitely felt like a five star experience, and I...

"Really enjoyed my stay at this classy hotel "

"Clean rooms, great service, and accessible to everything downtown."

"Staff was courteous and helpful, our few requests were accommodated. The room was clean and freshened during our short stay, very roomy and comfortable. Breakfast had many choices and was very delicious. I loved the omelette bar!"

"Hotel was clean . The food was good. Staff was courteous "

"Rooms were great! Great location! Restaurant was delicious!"

"Great place"