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"I stayed at the SpringHill Suites Orange Beach from April 2–5 and was very disappointed. Check-in was smooth and the staff were friendly, which I appreciated. However, the cleanliness was unacceptable. Our first room had stained sheets and duvets, a dirty shower curtain, unswept floors, and residue on the wall near the towel area. Basic items like soap were missing. I attempted to cancel through Expedia, but the hotel declined and instead offered a room change. The next day, I was moved, but the...

"Easy to get more wash clothes when needed"

"Staff was friendly, breakfast was very good. Area is convenient to a lot of restaurants, shopping, etc "

"I was a little disappointed this time. This is our 3rd stay here. The coffee makers have been removed from the rooms. The fridge is not cold enough to put anything perishable in. We had to throw out several things, like milk. there is no way to adjust the temperature. With as much as I paid to stay here, parking should be including. The room was clean though. "

"The Lodge is a great beachfront property at the Gulf Shores. There is beach access, the Gulf Shores downtown is just 5 mins away and there are great restaurants on site. The customer service at this hotel Is excellent. All our requests incl microwave and cleaning were met promptly. "

"Everyone was super nice . Rooms were a little small and I feel like they should add baths for little kids but other than that, it was great. "

"Was greeted at check in by Dexter. Very professional! Check in was quick and with an upgrade. All rooms are very nice, quiet, roomy, and clean. Convenient to everything. We stay here when in the area. "

"Loved everything "

"This is a great place to stay. There is free breakfast and free parking. The rooms are very clean and the staff is friendly. "

"Everything was great! "

"Great hotel! Great food! Great staff!"