โรงแรมใกล้ศูนย์กีฬา Costello, โลว์เอลล์

"Clean but too simple"

"The exterior of the hotel looked appealing, but unfortunately the interior was a completely different experience. The elevator was unattractive and poorly maintained. The ice machine was leaking water onto the floor, and the area was littered with guests’ trash and paper bags that housekeeping had not removed. When we raised these concerns, the housekeeping staff said they spoke very little English, making communication difficult. Their demeanor also came across as dismissive rather than...

"I appreciate the front desk so much mainly Don thanks for going above and beyond. I do think the cleanliness of the hotel room could’ve been better during my stay I discovered the previous guest wash cloth still hanging from the bathroom curtain rod with a foul odor and body hair, and previous trash in the room, that didn’t really give me confidence that the room was cleaned. The following morning piles of dirty laundry and trash from the rooms that’s were checked out of lined the hallway...

"This property was perfect"

"The room was clean, staff were helpful, I had a great experience."

"Very clean and maintained quiet and friendly"

"Easy check in and out. Big and clean rooms."

"Everything was perfect, beautiful rooms, comfy bed and spacious. Only I see the hotel needs ice machine."

"At the time of our stay, the restaurant was not open."

"The room was so spacious and clean. We had ample space for my family. The breakfast was delicious. Staff was very amicable and attentive."

"Location was perfect for a conference we attended in Lowell. Plenty of restaurants and stores nearby. Staff was friendly and was able to fix a shower handle problem promptly. Property was clean and well maintained. Room was very clean and amenities were good. A/C unit seemed to be either working too cold or not cool enough although we didn’t address the issue with front desk as we spent very little amount of time in the room during our stay. All in all I’d recommend this property to anyone...

"Breakfast"

"Nice"

"Front desk staff was friendly and helpful."

"Exelente"

"la habitación estaba sucia"

"Es muy bueno el servicio"

"After a long day travelling was disappointed that the Hotel had no record of our reservation from Expedia. Then not being bale to get through to speak to someone which was taking a long time selecting the automated options without resolution. Eventually sorted when Hotel contacted Expedia which they could have offered when we arrived. "

"Staff was amazing and the property was in amazing condition."