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"Breakfast was very good and are stay was quite pleasant!"

"The room was satisfactory. Could do with a thorough clean. I had no milk both days I stayed. Pub/restaurant was very nice. Staff were all friendly. "

"Woken at 2am by the fire alarm. No staff on site and it was left for the guests to contact"

"The room booking was wrong but rectified by Trey who did his best to help. The restaurant was closed Sat and Sun evening, even tho other guests had booked table to eat. The female receptionist on Sun morning could not have been less interested in our inquiries about the restaurant closure. The waitresses and other support staff were good and helpful.We suggest that a cover manager is employed while the Manager is on maternity leave. At the moment things are chaotic and i wont be staying there...

"Terrible no body there and was accused of taking a radio from room which is a dam lie why on earth would a person do something so low never ever again"

"Everything was perfect, beautiful comfortable room, delicious breakfast in bed included. Had dinner in the restaurant and it was excellent Will return and gift a break to our son and his wife"

"Beautiful hotel. Lovely rooms. Food is delicious . Best of all was the lady hotel manager who sorted an early breakfast for us and upgraded our room. "

"Comfy bed and clean room with compimentary bath products Staff were really friendly A few steps to navigate to the room"

"Wonderful place to stay, full of character. The staff were friendly and helpful, the room was beautiful, and the breakfast in the morning was delicious. Thank you!"

"Staff were very welcome and breakfast was delicious."

"Clean rooms in an updated older hotel. My only complaint was the lack of air conditioning, as it was unusually hot when we visited. There was a small fan provided, but it did little to cool the room. We felt unsafe leaving the window open because we were on the ground level and it would have been easy for anyone to climb right into our room. The water pressure in the shower was fabulous. Staff was very friendly."

"Great welcoming staff, excellent service, lovely location and easy parking. Looking forward to a return visit."

"What a beautiful stay. Charming as always, renovations are so well done. Staff was very welcoming and helpful."

"Good location, friendly staff, good evening & breakfast meals. Old world environment."

"Fantastic "

"Breakfast was great and a good choice for adults and children! Rooms are lovely and very comfortable "

"Beautiful traditional beer garden. Great steak for dinner. Very comfortable period room. Lovely breakfast. Most importantly very relaxed, helpful and friendly staff- looking forward to a return visit."

"Set in a wonderful location. Close to Frome. Helpful team. Hotel a bit dated but lovely gardens and room."

"This was my second stay at this hotel and I did notice some changes, some good, some not. My room looked refreshed, but it had no wall decor and seemed unfinished, but immaculately clean. There was nowhere comfortable to sit, but the bed was extremely good to sleep on. The outbuilding in which my room was situated had a large foyer, strangely decorated with two hard chairs and an ironing board. My room heater wouldn't turn on, and the receptionist told me it was centrally controlled and would...