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"I loved the privacy and how secure the rooms are and the pool !!! Staff helpful , breakfast option was great too."

"Staffs are very friendly, space is super cool. I would like to come back and stay again!"

"Not very welcoming, room was clean but other areas were not great. Nothing left for breakfast at 8:45 and the help didn't offer anything. Overall not the "Best" best western I've ever stayed at."

"The pool is cold! But the hot tubs are nice!!! Glad there are two! Very nice staycation, great breakfast too!! Thanks Santa Ana! See you soon!"

"This is my 2nd time staying here. I love the location, their breakfast, teas and espresso coffee machine they offer. Rooms have been super clean as well as the hallways. Roof top bar was great as well but needs more staffing as there was a 20 min wait for drinks. But understandable as they did not have enough people. Overall great stay."

"Clean staff parking"

"Clean room"

"Very good"

"Сlean room.good breakfast."

"Staff for room service did not speak English needed more towels and did not understand.. should give more towel stash for this reason"

"At least in our room, it needs finishing. Trim, chalking, sink fixture, the unit is an older unit, investments are needed, if this property wishes to rise to a higher tier."

"Very friendly staff. The hotel was well maintained and super cool decorations and vibe!"

"Clean and friendly"

"The room was ok but unfortunately the shower didn’t have hot water and I could hear like a rat moving all night in the air ventilation. I also used the washer and after the drying cycle I noticed that my clothes were still wet. I had to hang them in my room so they could dry. I informed the lady at the front desk, she seemed annoyed…it was 58 degrees in the morning and I ended up taking a cold shower before leaving. I would say worse hotel experience ever. I pay full price, I expect full...

"Staff member Deseree was very nice. She offered me a snack from the pantry on her after I told I didn't get a chance to eat during my travel. However it was loose hair on room floors. Other than that it was worth the money."

"Great place to stay while visiting Albuquerque"

"Clean room"

"I absolutely loved my stay at Hotel Zazz! The vibe and atmosphere were so unique and memorable. The artwork and decor throughout the property were absolutely stunning and made the hotel feel creative, stylish, and full of personality. The staff were incredibly friendly, welcoming, and accommodating during my entire stay. The location was also great and very convenient. Everything felt clean, well-maintained, and thoughtfully designed. The king-sized bed was unbelievably comfortable and felt...

"Nice value for the properties in the area."