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"the person who checked me in was very rude...and when I departed they resisted giving me a receipt because she said "I already gave you one when you checked in" (which I had misplaced) as if they did not know how to RE-PRINT the receipt, plus isn't check-out is when you are SUPPOSED to get a receipt?....and finally, there were only 2 electric outlets and one of them did not work so I had to unplug stuff just to charge my phone..."

"Ok beautiful hotel but somewhat strange. You are not close to town yet there is no bar area or restaurant in the whole place? Exceptional decorated lobby and many areas to get together but without food/bar just not used by anyone in when we were there. You felt like you were in a quiet spa not a hotel. They do serve an excellent breakfast though."

"Was clean, didn't smell weird and was exactly what we were looking for, just a place to sleep while our home was being repaired, no complaints at all."

"This is a large inn in a remote rural area. I spent three nights in the inn. My biggest complaint is the food service. There’s a restaurant affiliated to the Inn. The food options are very limited. I ordered six chicken wings and found out inside the wing is cold and the wind is not even fully cooked. It took them some time for the replacement. This time they did it right."

"Our eighth stay at the BRI. We prefer the huge M1 and M2 suites in the main building. They are a steal — two very large rooms, one of them a screened in sitting room. Lucas is a gracious host, and all of the staff work hard to please guests. The nearby Old Inn on the Green in New Marlborough, MA offers one of the best fine dining experiences in New England. The Yale Chamber Music concerts and Music Mountain are our major cultural attractions."

"It’s an exceptional place in every aspect. "

"Property has great character in converted old courthouse. Good bed, quiet, nice restaurant for breakfast (included)."

"Rooms were very dusty. Chair in Room had a big hole in it not usable. The place looks very run down. Dirty carpets. Bathroom. Toilet dirty. Bedding had stains. Kitchen filthy could t bring ourselves to eat the breakfast or ha e coffee there. The woman inn keeper looked. Felt sorry for her. Unfortunately I would not recommend this place."

"I stay at a lot of hotels in my line of business. This is absolutely the worst most disgusting hotel I’ve ever stayed in. Luckily, I made a reservations for another hotel not far away. I suggest nobody stay at this hotel. I should be refunded."

"The place was so cute! Very clean and beautiful decor. Outside is deceiving. It looks like it might be a little dingy motel but the room was very big and updated, immaculately clean and the decor was so nice. Highly recommend!"

"the toilet was not bolted into the floor properly and the main light switch kept flickering"

"The hotel is beautiful, but unfortunately the restaurant was closed the night of our stay and we were disappointed because we planned on eating there. I guess I should have checked the restaurant hours before booking. Most of the town had businesses that were closed in the middle of the week, so just be aware when you book. The person working the desk recommended a restaurant outside of town and it was good. There was no one at the front desk when we checked out early in the morning. The sign...

"The hotel is located in the beautiful hills of the Berkshires right on the border on new York and Massachusetts, which provides the most amazing views of your room. The room itself is very spacious and luxurious; the bed was also extremely comfortable, which is rare from my experience. I definitely recommend eating a meal at the hotel restaurant. I had the lemon shrimp (highly recommended) and the 16oz steak (also highly recommended). I definitely plan on coming back for another stay."

"Looks like they are trying to renovate. Needs to mowed! Had to wait on staff."