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"100% satisfied with the high standard of this hotel and its staff"

"I booked a room in a “4 star” hotel and ended up in a cigarette smelling room, which has not been updated in decades. We were able to change the room to a slightly updated one (no smell!!) but very noisy since both the hotel and the plaza in front of the hotel are in full renovations. The noise and renovation should be mentioned through the booking process, mostly since all materials are carried through the main lobby and guest elevators. (dirt everywhere) Offsite parking is also inconvenient....

"Great location, clean and friendly staff, good breakfast"

"We had a great time at this hotel, but at check‑in we discovered that Expedia had double‑booked our reservation. That left us stuck with two separate bookings. The clerk told us we would need to speak with the manager, Franco. After trying to reach Franco for three days, we finally managed to talk to him. He told us that if we had booked directly through the hotel, he would have refunded the extra charge immediately. But because the duplicate booking came through Expedia, he said we had to take...

"We booked 2 AC Rooms back in March for 2 days. When we arrived, the staff looked surprised we are there until we showed the reservation and the receipt. They gave us 2 rooms then but they were both old and with problems. I believe they have a few renovated rooms that are shown in the pictures online but most of the rooms are old, smelly and moldy. The AC in our room did not work and they could not give us another room until the next day because they said they are full. Temp inside was 30C that...

"The room was clean , and the staff was amazing. You have to pay attention to find it but after is all worth it. "

"It's a pleasant hotel with helpful staff, good breakfast, convenient transportation to the center."

"Value for money. Looks a bit old but a nice place and very central. I would choose again."

"There was no hot water during our entire stay. No room service to collect rubbish. We had to ask the reception for toilet paper and soap during our stay. Location is great."

"Great location and also great facilities. Would say that cimpared to other 3 stars hotels, this one is a 4 star. Would highly recommended it!"

"Without an elevator, going up 3 floors with suitcases was difficult."

"Linens not clean, blanket smells pee, mosquitoes biting all night"

"We loved it and the man on night duty was a great help with our luggage. Very enjoyable stay"

"prisvärt, bra läge nära små matbutiker, apotek och 15 min promenad till mall "