โรงแรมใกล้สวนสุนัขคอนโชฮอคเคน, ฟิลาเดลเฟีย

"Cozy boutique hotel in a convenient location. Check in front desk staff were friendly and informative. The restaurant staff at the hotel were not very friendly. I would return to hotel but not eat at the hotel."

"It needed taller toilet and the shower was too slippery, bathroom door was swollen at top needed fixed"

"The staff was so completely rude from the moment I walked in. It was extremely uncomfortable and it’s a shame because that particular Marriott has been there since I was a child and it has most certainly gone way downhill. I think if the staff members at that business were replaced with people that were actually friendly and knowledgeable of customer service people wouldn’t complain so much. Other than that, below mediocre at best."

"Need to be cleaned. No ice machine. No working restroom outside of room. Freezer, Walls & window shades dirty."

"There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all"

"Hotel was closed for months. We were never notified. Called to find out increasing the number guest. Phone was answered by housekeeping who said the hotel wouldn’t be open until March. I guess Expedia was never notified by best western."

"I loved loved loved this hotel. Nothing but freshness in the air. Very quiet and peaceful. The grounds are amazing for a peaceful walk. Staff on point. Room cleaned to perfection. Will definitely stay again."

"NO hangers, dresser, coffee maker (had to go buy one as there is not even a guest area with one), and only one end table on side of the bed. Had 2 small towels and 1 hand towel. Had to use a towel as a floor mat by shower. Asked for a washcloth and more towels. Got 2 more towels but was told they don't have washcloths. A lamp was the bath light which left us with little light and only 1 plug in bathroom. The tub was seperate but had a distinct dirty ring in it, so we didn't use it. The walls...

"Great stay"

"We didn't stay here! We walked into the room and saw hair in the bathroom sink, there were 2 beds and one was so close to the bathroom door that you had to shimmy past the bed or climb over it to get to the bathroom. There were flies in the room too. It looked like some sort of apartment deep in the hood! My wife was basically disgusted with the place. I'm trying to get a refund for this as we had to find another hotel for the night."

"It was great"

"Old carpets no amenities other than ok gym"

"Where do I start? Cleaning service was not explained had to be requested at check in. Towels were requested and I was told I have to pick them up from the front desk. Entire set was not available, I had to further request additional towels. After getting towels and entering shower, the soap dispenser was empty. Overall horrible service. When I spoke to front desk agent, they promised me 5000 Bonvoy points…still waiting."

"Clean room better"

"I have been to some places but this one was THE ONE !!!! First off , I found a c***k pipe in the box of tissues that were opened and never checked or replaced by the cleaners. There were two extremely long pieces of hair in the bathtub upon arrival , I have a bob…. . We had to go down to the front to request an iron that we had to return immediately after using. The place did have a security in the front and the management apologized for the pipe, but I still can’t get over that . We needed a...

"good gym, convenient cafe"

"Property is somewhat old. Our room has paint pealing from the ceiling. Also bed seemed to be broken. We also had white dust all over our room I’m guessing from the ac unit. The hotel did come and vacuum the ac unit. However it took sometime for them to clean the room."

"Ample parking. Front desk staff didn’t let us know about the room not being cleaned every other day. We stayed 2 days and came back to a room that was not cleaned."