"We absolutely loved this place, located in the heart of Malham. All the staff were very welcoming and friendly.
The larger rooms were fully booked in advance, so we opted for the Comfort Double Room with an ensuite. It was clean and spacious for the two of us. I especially appreciated the small touches in the room, like the homemade biscuits they were baked to perfection!
Breakfast was pre-ordered the night before, which worked out perfectly for us. The breakfast itself was delicious, and the...
"Excellent for the price I paid. Rooms have recently been renovated and it showed. The only niggles were that the extractor fan in the bathroom was very noisy and probably needs replacing (room 10) and there was no hot water: I tried to have a shower but couldn't: No matter how long you ran the tap for or in which position the water never got warm.
Would definitely stay there again. Big thank you to Jamie who so very kindly let me check in early."
"Great bed, extra pillows. Good breakfast, wish it was longer. They were pretty busy so I didn’t feel right bothering them for the WiFi password, maybe they should put it in the rooms?"
"What a little Gem this place is. Immaculately clean. Beautiful room, with everything you need. Easy check in. Communication was great. Was even given a txt an hour before our check in time to say room was ready. We will definitely be back!"
"Jackie was really good & extremely polite. Showed me to my room which was on the ground floor. The room was really nice with a large shower room. Nice comfortable as well. Can't fault this hotel at all. I parked over the road at the woolshop."
"Sono stato da Innovation House per la prima volta nonostante sia la terza volta che mi reco a Burnley dall'Italia per vedere cari e vecchi amici.
È stata una bella sorpresa :)"
"What a lovely place, check in was nice & easy & the receptionist was very welcoming & friendly. We had a drink in the pub & all staff were super friendly, especially the lad who was also on check out this morning!
We didn’t have breakfast as we went to my parents house nearby & my dad cooked for us 😊"
