"I was super pleased with the whole experience. This was my first time staying at this hotel,so now if I need
a hotel stay in the future I will look for this hotel. "
"A good place for its price point and very convenient to the PNC Pavilion. Check in was somewhat chaotic. The first person at the desk needed to call for backup. They said they charge a $25 down payment for non smoking rooms, which isn’t on the Hotels.com listing. Still, the people were pleasant. We weren’t expecting luxury. The room was clean with decent bed linens. The A/C worked, which was essential in 90+ degree heat. The bath towels were small and it would be good to have more than 2 in a...
"I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators."
"I came to NC for a convention and booked this place because the host hotel was sold out. Check-in was quick, the service was very friendly and the accommodations were clean and comfortable with a pool - which came in handy due the extreme heat and humidity. I'd stay here again. Free breakfast was a bonus and there are plenty of places to eat and shop in the area. It's also right off the highway exit. "
"The property was beautiful and what I would expect from an Hampton Inn and suites. The staff was funny, friendly and attentive enough. The room was nice, but there are definitely some areas where there could be some repainting specifically the bathroom door. However, the room was clean, the bed soft and comfortable. I would stay here agin"
"Great hotel on a larger roadtrip. We stayed here to break up a longer drive. It was perfect for our family of three. It is also a great area to stop overnight. There are a lot of restaurants and a large mall. Highly recommend!"
"We were greeted by the nicest front desk staff, quickly checked in with no waiting. The room was clean and bed was comfortable. The free breakfast was great! Also lots of juice options. "
