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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Choose dates to view prices

Located close to Polaris Fashion Place, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿4,402
฿5,110 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG on 26 May 2026 start from ฿4,402, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG located?

Located in Polaris, this hotel is 1.1 mi (1.7 km) from Polaris Fashion Place, and within 12 mi (20 km) of Columbus Zoo and Aquarium and Tanger Outlets Columbus. Bridge Park and Easton Town Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 531 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great. Pool is amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mr Gatto Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so great and friendly Hotel and a nice breakfast. It’s also is great for kids because the pool.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness
Great place for children. Nice swimming pool
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bedding. Staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a nice sized refrigerator and freezer. Del at check in counter was kind and helpful. They do NOT have a hot tub anymore, but pool was fun for the kids. Breakfast was good, kids loved the pancake makers.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Room and breakfast area were clean and good. Pool area water was cloudy, many kids there though w holiday weekend. Only one staff person for checkin and there was a line at 4pm. Tried to checkin at 3pm but was told room unavailable and to come back at 4. Took about 45 minutes to check in at 4pm with 4 families in front of us.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Even though construction was going on in the lobby, they made the stay very comfortable. Rooms clean and lobby was magically put back together for breakfast
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Phillip

Liked: Cleanliness, amenities
Room was clean and comfortable and the pool was great. Only problem we had was the hotel was being remodeled and there was no mention of this anywhere before we booked and that took away from the overall experience not to mention the breakfast area was setup on random tables because of the remodel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. It has been recently renovated, but I wish they would tell you that they are in the middle of a construction when you walk in the lobby. The breakfast was okay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Clean, remodeled room with welcoming staff and nice pool facility!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

alexander

Liked: Cleanliness, amenities, property conditions & facilities
Everything is satisfied me ! Really enjoyed staying with the family for couple nights. 🙏
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sonya L

Liked: Cleanliness, amenities, property conditions & facilities
We were out in a newly renovated room. It was beautiful and very spacious. Made our stay with 2 adults 3 kids very smooth. I always appreciate how clean everything is at this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing for kids very clean hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities
Room clean, was cleaned while I was out. bed comfortable, coffee in room decent. Lobby coffee very good available all the time.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and service.
Stayed 2 nights in May 2025
Verified

8/10 Good

Francielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, the beds are comfortable. It has a large, clean pool, and the hotel staff is very helpful. The breakfast was delicious, with something different every day.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Good value and love the breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfy bed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was courteous. Got there right when swimming pool closes and Del gave us an extra half hour for swimming. Breakfast was good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sandra

Soft beds - quiet rooms. Would stay here agaib
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy check in. Very good room, bed, bathroom.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this hotel for family weekend getaways

Love the pool! Very clean, good breakfast, great location, friendly staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the pool area & shower❤️
Stayed 1 night in Mar 2025