2/10 แย่มาก
Michelle
เดินทางกับครอบครัว
27 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I checked into this property at 5pm on 8/15/25 and upon entering my room, there was a terrible odor that was so bad we had to request a room change. The room change was provided and the second room seemed ok at first glance. However, within five minutes of sitting against the headboard with my laptop a BUG was crawling down my neck! I then started to look around and noticed there was peeling ceiling paint, peeling and moldy bathtub and this place was really gross. By 6pm I had decided that we could not stay here and paid for another room elsewhere. I went to the front desk and told the person there I was checking out because of this situation. I had also reached out to them via messaging on expedia three times with ZERO response before checking out. I was there one hour - it is DISGUSTING and the area is run down and unsafe. Had they provided a refund of ANY sort at least I would have been able to say the customer service was good but they also refused that. Oh - and The Bathroom in the lobby looks like the dirtiest outdoor gas station bathroom you've ever been too. Pay the extra $10 a night and go somewhere without the critters crawling on your body.
Michelle
เข้าพัก 2 คืน, สิงหาคม 2025