Food options were great just wish cleaning staff came regularly for towels etc
Koryn
เข้าพัก 5 คืน, กรกฎาคม 2025
4/10 แย่
Barbara
28 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
On first day, room was clean, although poorly maintained. the lampshades had teard and holes in them, the balcony doors were impossible to open. the carpet on the balcony was worn and had holes in them. We had to switch to another room and the maid service took dirty towels and did not replace them, the next day our room and bed were not made and cleaned. The whole structure is in need of care, it is worn and putdated. the "free" breakfast had a choice of over done scrambled egg and the pancakes were rubber. We were given free water, but coffee or tea had to be purchased. the young man who assisted us in the "restaurant" was the best part of our experience.
We were there 3 nights second day we got moved to a different room because the water pressure in our shower was so bad either it was super hot or super cold water. After we got moved to the second room the smell of smoke in our room was horrible both days the smell of smoke was coming in from the top vent then the smell of what ever they where cooking had a headache both days fr the smell. We called front desk because our remote was not working when he came to our room he was accusing us smoking in the room which we don’t even smoke😒 I don’t think we will ever stay here again hallway smelled very old hotel dirty carpet
Front desk staff was the best! Enjoyed the pool, the room was spacious with a balcony. Admittedly, still need some renovation to bring it into modern- but overall a respoonsive, clean, safe, and fantastic hotel. Will stay again our next time in Colorado Springs.
Loved this gem has been saved! Friendly staff. Nice to have a balcony. Apparently shared property is part hotel and part condos, but all were friendly. Nice pool area. Was quiet. :-)
The staff was all very nice especially the restaurant owner , the pool was amazing and they had the crew out cleaning it every morning at 7am when i went outside to drink coffee. We had a very comfy bed as well. And the price is doable . We will definitely come back we stayed a week on our vacation.
The rooms are very dated. Some real oddities including no soap. Although they had very week/little lathering shampoo, conditioner, body lotion, they had no SOAP??? The shower head is at 5 feet so you really need to duck down to reinse. We were a party of 4 different rooms and all had the same experience. They give you tokens for breakfast, which consisted of cool/warm scramble egg (singular) cool country potatoes, and pathic sausage patties (2 half dollar size) which was cooked at the time of ordering. How could they be cool/warm and not hot??? And to top it off you pay $3.99 for coffee, no refills?? Your free choice was water. There was loud bangs every night we stayed (guns? fireworks?) All the staff seemed pleasant enough. I would never stay here again.
Richard
เข้าพัก 4 คืน, มิถุนายน 2025
6/10 พอใช้
Mario
เดินทางกับครอบครัว
28 มิ.ย. 2025
ชื่นชอบ: พนักงานและบริการ
Soon as we drove in it looked very sketchy. Looks like it’s a residential property besides being a hotel. When checking in there was a guy talking smack at the staff calling them gay slurs. Staff guy was professional. It appears that guy was a resident. There were also sketchy people outside sitting on a bench by entrance. Room was clean it’s ok lil outdated. Free breakfast was good not buffet but freshly made.