Interior detail

Reviews of Turtle Beach Lodge

2.5 out of 5
Turtle Beach Lodge
Tortuguero National Park, Caño Palma, Colorado, Limón

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 14 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
A wonderful gem in the middle of the jungle. Felt safe and pampered in the exotic getaway
Stayed 2 nights in Jun 2020

10/10 Excellent

Victoria, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place! The hotel is located between the canals and the beach making it the perfect place to tour as well as relax. :)
Stayed 2 nights in Dec 2019

10/10 Excellent

Travellady, Coquitlam , Canada

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the jungle. Staff was super friendly and our guide Ricardo very knowledgeable
Stayed 2 nights in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a families
Great place for a family of four. Service, food, and room were all well above expectations. The kids enjoyed the turtle shaped pool, and the bar was very reasonable for the adults. The rooms were very clean and comfortable, and we saw a ton of species on the morning boat tour. They put the families with young young children together in the same area, which was perfect for the families and the others staying without little ones. We would definitely stay here again, and would highly recommend for young families.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great introduction to Costa Rica
A great place to start your holiday in Costa Rica, staff extremely helpful and the tours were excellent with friendly knowledgable guides

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Remote rustic lodge
Loved our stay at the lodge. Staff was excellent. No means of communication with the outside world. No internet or cell coverage. Love it! Three tours were included and all were excellent. Guides were knowledgeable and interesting. The scenery was extraordinary. Guest rooms are very basic and could use more ventilation. Beds were not very comfortable.

8/10 Good

Teresa

Liked: Cleanliness
Wonderful
The hotel is definitely rustic for 5 star standards; however, one must remember this is a very remote location. It takes two buses and river taxi to get there; however, check with the hotel because they usually arrange their river transportation to pick you up in La Pavona or their bus to pick you up in Guapiles and then to La Pavona for their boat. You cannot drive directly to the hotel but this is part of the experience of going to Tortuguero. They were very nice and all meals are included along with river tour, jungle tour, and sea turtle conservancy if you wish. The hotel assigns a guide to be with you for the entire stay. We arrived a day after a Nat Geo tour arrived and we were added to that group. Our guide Kenneth was extremely knowledgeable and even assisted us in arranging transportation to our next destination; something I was assured the hotel could assist us with but the language barrier was difficult. Kenneth stepped in assisted with the reservations and saved the day! I would not recommend going to Tortuguero if you are finicky, demand luxury or air conditioning; however, if you want to enjoy the beauty complete with howler monkeys waking you up, this is the place to stay.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

NATHALIE

Liked: Cleanliness, staff & service, property conditions & facilities
Très bonne prise en charge, avec guide et activités Nourriture excellente même ai choix limitée Nous avons adoré notre expérience
Stayed 2 nights in Feb 2024

6/10 Okay

AURELIE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hôtel vieillissant bien que confortable. La guide s’est démenée pour nous occuper et semble être la seule (avec le capitaine du bateau) à s’être préoccupée de nous, de nos attentes et de nos satisfactions. Mobilier et chambres correctes, qui auraient besoin d’un coup de jeune. Ceci étant, c’est authentique. Le bar est cher. La restauration est à revoir, plus proche de la cantine comme d’autres avis le mentionnent déjà que du restaurant.
Stayed 2 nights in Aug 2023

8/10 Good

Peter

Travelled with group
Liked: Staff & service
Der Speiseplan könnte auch für 2 oder 3 Nächte mehr Abwechslung haben.
Stayed 3 nights in Apr 2023
Response from TBL on 13 Jun 2023
Muchas gracias , se tomara en consideracion, ya se esta trabajando en el tema.

10/10 Excellent

ARLETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A la découverte des animaux
Un séjour dépaysant à la rencontre des tortues, caïmans, iguanes, hérons, singes et autres... Les chambres sont rustiques mais confortables, la nourriture n’est pas exceptionnelle mais suffisante, les fruits sont succulents et à volonté. Le lodge assure votre prise en charge depuis votre hôtel à San José aller/ retour ou peut vous laisser à Guapiles pour poursuivre votre séjour. À faire au début ou en fin de parcours. Je précise également que les principales excursions sont incluses dans le package.
Stayed 2 nights in Mar 2020

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt alltihop Personal, mat, tour, guide
Stayed 2 nights in Dec 2019

6/10 Okay

Mette

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

gianbattista

Liked: Cleanliness, property conditions & facilities, room comfort
Good place for a couple of days. Very cordial service, however very limited food and drinks selection. When you are locked in a place for a few days, you need more variety. Any Costa Rican soda offers better variety and quality. Not in line with the cost and expected level of the lodge.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

francois

Liked: Cleanliness, property conditions & facilities, room comfort
magnifique endroit
magnifique endroit au bout du monde, logement basique mais literie confortable, cuisine simple mais correcte, guide sympa et on a vu pas mal d'animaux
Stayed 2 nights in Feb 2019

8/10 Good

Per Munk

Liked: Cleanliness, staff & service
Fantastisk sted med simpelt, men rent og ok setup.
Rent men simpelt værelse. Det er stedet og mulighederne der skal være i fokus for det er et fantastisk område med store naturoplevelser. Maden er beskeden men ok.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight im Dschungel
Tolle Führungen, alles top organisiert. Wir haben viele Tiere gesehen. Das Essensangebot mit frischen Salaten war toll, ansonsten war das Essen eher langweilig.Zwechmässige Unterkunft.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Soweit alles super, bis auf die hellhörigen Bungalows und dem ungemütlichen Speisesaal (Kantinencharakter mit kalter Beleuchtung). Sehr nettes Personal. Schöne Alleinlage.
Stayed 3 nights in Dec 2018

8/10 Good

cornelia

Liked: Property conditions & facilities, room comfort
awesome stay with some things to get better
the hotel offers packages including 3 tours who are: on the way from sjo to the hotel you have a guide explaining about banana plantation and a breakfast is served on the way in a typical restaurant. once you get on board a boat to tortuguero you will start your first boat excursion. it is not only a transfer to the hotel, but also the first introduction to the caribbean rainforest and a stop in tortuguero to see the village and buy the entrance ticket of usd 15 p.p. (cc accepted). the third excursion is a hiking of around 2 hours through the forrest. boots are provided. overall all excursions are very good and our guide was excellent. in addition i can recommend a night boat drive - awesome and addtl cost of usd 35,00. the hotel itself is very nice, has a perfect location and the rooms are clean with very good matrasses. the only what has definately to be putten an effort on, is the restaurant area: very basic food (pasta, fish or meat, rice and vegetables - both dinners), the tables were not cleaned over night or between the meals (we found a medicin aluminium from last dinner in the morning again and the stains of the breakfast coffe from the morning before ...) and also the service to take the plates from maincourse was even slow or done by us (2 girls for 14 guests ..). if this does not matter to you, i would really recommend the hotel to stay.
Stayed 2 nights in Dec 2018

10/10 Excellent

Erik, BARENDRECHT

Liked: Cleanliness, staff & service, property conditions & facilities
Het is echt de moeite waard om naar Tortuguero te gaan, zeker in de ochtendtour zie je veel dieren alsmede in de night tour. De accomodatie is netjes, helaas werd het restaurant nieuw gebouwd en zaten we dus voor ontbijt in een andere ruimte.
Stayed 2 nights in May 2018

10/10 Excellent

Aleksey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place in Costa Rica
A lot of thanks to our guide Fernando for the unforgetenable trips duoring the stay.

8/10 Good

eric, cannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pura vida
cette petite halte de 2 jours dans l'un des plus beau coin du costa rica est a coup sur notre coup de coeur familiale, dépaysement total, beauté et calme au rendez vous, pour les amoureux de la nature a voir de toute urgence.