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"Wifi did not work and the hotel is old and in need of updates"

"Check in was easy and breakfast was good. "

"Air conditioner worked very well. Staff was professional. The bed was very comfortable 😊"

"Best Western is our go to hotel when we visit Ames. The breakfast bar has a variety to choose from, including waffles, scrambled eggs, sausage, bagels, etc. The rooms are clean and comfortable and well maintained. It’s a short drive to the university and the Reiman Gardens a great place to wander about as well as their butterfly enclosure. The staff I’d friendly and helpful. When in Ames stay at the Best Western."

"This is a good hotel I've stayed at before. The location is great, the rooms are nice, and I ordinarily would give it all 5s. But there are some things hotel management needs to address. First, the lobby should be clean. But it is not being cleaned regularly if at all. The floor in the lobby seating area is not swept - there are crumbs and scraps of paper all over the floor. Food scraps and cup rings on the tables are not cleaned up day after day. Second, one thing I expect from a hotel in this...

"We had everything we needed. Hotel was clean. Water bottle refill station was nice. Work out room was nice and provided bottled water. Staff was helpful. Enjoyed our stay."

"The only thing I can say I was disappointed was the Wifi. There wasn't any free wifi as they claimed"

"First time staying here and I wish I would have booked here sooner. Staff was wonderful."

"It was a nice room and the bed was very comfortable "

"The hotel was clean and well maintained."

"The rooms were very clean. the Staff very polite the parking lot is ok just need a little more light."

"I was pleasantly surprised considering the price. The beds were comfortable, the room was clean, the TV worked and had cable, there was a refrigerator. The staff was helpful. Check in was quick. When I had to change our reservations, the process was relatively easy with no hassle."

"The Location was great and everything was very clean."

"loved my stay"

"We stayed 3 nights and room was clean and comfortable. The breakfast was great with different types of eggs & sausage each day along with 2 kinds of waffles, breads, scones, muffins, oatmeal, fruit. We only had time on one night to use the pool but it was a bit too cold. Staff was all pleasant but not around much in the evening. But no problems with our stay. Would definitely stay again."

"Did not get room cleaning, room did not smell fresh."

"The pictures show a hot tub but there isn’t one, it was apparently removed. I chose this hotel because of hot tub, need to do better with advertising."

"It was clean and current. The lights around the bathroom mirror reminded me of a hotel in Oslo. It did NOT have a free hot breakfast. I thought all courtyard marriots had that. Good place."