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"perfect place to get in n get out"

"I would have given a better rating but my room had no curtains other than a thin white curtain. It was daytime by 4:30 and could not sleep any more. Informed the front desk in the morning and she said the rooms usually have curtains and did not know why mine did not have any. In any case it was a poor experience."

"Great stay in the city centre of Almaty. Great breakfast, lots of options."

"Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps."

"Reasonable hotel option. Pros: Building nice, rooms clean and comfortable though on the smaller side. Breakfast was terrific. Cons: no gym or fitness centre. Pool wasn't open in May 2026. The Barfly bar requires a 25000 KZT minimum tab for Friday and Saturday nights. Prohibitive if you're a solo traveller and want to have a (overpriced) beer up in the bar."

"Great location, Clean room, Nice staff"

"The staff and location were great. There was a stream and cafe nearby, so it was perfect for a walk or a coffee break while soaking up the negative ions. There was a shopping mall and restaurants within a 10-minute walk, so it was convenient for shopping and eating. There is no elevator, so it may be difficult if you have a lot of suitcases."

"Delightful experience at Kazzhol. The room is spacious and even comes with 2 beautiful bathrooms, a terrace and our own treadmill! The breakfast buffet is also abundant with wide variety of good quality food with plenty of time and nice seatings to eat. Location is convenient with money exchange, shops, restaurants, parks, sightseeing places within walking distance. The receptionists are friendly and helpful, they answered our long list of inquiries. This hotel is so much better in person. One...

"Rooms smelled sour, like backed up sewage. Breakfast quality is not as nice as it was previously. Location is nice. Spa limits access to massages and related activities are limited. "

"It was a nice stay! the room condition is tip top, and staff are very friendly. You are allowed to leave your baggage after checked-out."

"Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome."

"Nice hotel. Stayed there 6 nights. Comfortable "

"Goed ontbijt, aardig en behulpzaam personeel die hun best doen ene goed antwoord te geven."

"Incredible breakfast buffet, kind and welcoming staff, clean room and bathroom. We enjoyed our two week stay immensely and being able to walk to many a place."

"Оформили ранний заезд, заселились без проблем в районе 6 утра, бронировали два одноместных номера. В моем номере не работал телевизор, до конца продувания его так и не включили. По выезду попросили повторно оплатить проживание, хотя все было оплачено по заезде. Хорошо, что у меня был чек, подтверждающий оплату.. Из за таких нюансов впечатление подпорчено, но в целом - нормально ."