"Overall had a great stay here the free breakfast is a plus and it was busy but we were always able to find a spot to eat and didn’t have to wait for food to be made. The only downfall is the elevators sometimes it took a while waiting for it to come (stayed on 34th floor). Unfortunately when the elevator did come as it continued picking up guests on the floors the elevators got over packed and there was no room but we still stopped at every floor until the lobby with a full elevator. For example if the elevator got full at the 25th floor the elevator would still stop at the floors below ex: 20, 17, 16, 15, 14 and so on but no one on those floors could get on because it was full. Also most guest taking the elevator down were taking it to the lobby so no one was getting off or on at the floors it stopped at. It’s 2026 you would think there would be technology to indicate that the elevator was full so it didn’t continue stopping. It took us about 8min one time to get off the elevator due to waiting and stopping at multiple floors with a full elevator. Other than that the hotel was clean and a great location and the staff have great attitudes."
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