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DoubleTree by Hilton Cleveland East Beachwood

4.0 star property
Travelers find the perfect wind-down routine at this Cleveland business district hotel, where the pool, arcade room, and sauna offer welcome respite

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Located in Cleveland's business district, DoubleTree by Hilton Cleveland East Beachwood blends work and relaxation. Enjoy amenities like dry cleaning, a sauna, a 24-hour gym, and free in-room WiFi to stay connected throughout your stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

DoubleTree by Hilton Cleveland East Beachwood

  • Upscale hotel in the business district
  • You can look forward to a corner/local shop, an arcade/games room and dry cleaning/laundry services at DoubleTree by Hilton Cleveland East Beachwood. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a local area shuttle and express check-out
    • Smoke-free property, coffee/tea in reception and concierge services
  • Room features
  • All 404 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 37-inch LCD TVs with premium channels
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Up to 16 kg per pet

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.00 for adults and from USD 6.00 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Cleveland East Beachwood have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

Is DoubleTree by Hilton Cleveland East Beachwood pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 16 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Cleveland East Beachwood?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Cleveland East Beachwood?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Cleveland East Beachwood?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is DoubleTree by Hilton Cleveland East Beachwood located?

Situated near the airport, this hotel is within 2 miles (3 km) of ETON Chagrin Blvd Shopping Center, Pinecrest Plaza Shopping and Maltz Museum of Jewish Heritage. Legacy Village and Thistledown Racetrack are also within 6 miles (10 km).

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and good food.
Stayed 4 nights in Nov 2019
Verified

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing I am a diamoId Hilton member and i can't believe this was a Hilton .
Stayed 5 nights in Sep 2021
Verified

8/10 Good

Taresa Hyshaw

Liked: Staff & service
Need updates to inside hotel.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities

Not available

I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dissatisfied

The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Stayed 4 nights in Sep 2021
Verified

6/10 Okay

Tiffany Holmes

Liked: Staff & service, amenities, property conditions & facilities
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasn’t open. Bathtub drain was clogged.
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Mary Margaret

Liked: Staff & service
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Stayed 4 nights in Aug 2021
Verified

6/10 Okay

Derrick

I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, room comfort
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was filthy. I would not recommend.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful Easy check in and out
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was conveniently off the highway and close to many places in Cleveland
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horrible experience!

Horrible experience! My shower was broken and only produced scalding hot water, I was transferred to a different room where the air conditioning didn’t work. One of the worst experiences of my business travel life.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, friendly staff.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Have a special needs kid and was hard to get a room with the amenities needed Allergic to feathers and took two days to get Covers and pillows that did not have feathers Was told that that’s all you had for two days Was told that they will compensate for the trouble and nothing was done Not all employees had knowledge about non feather bedding but glad we found one that was able to help
Stayed 5 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
N/A
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
This is probably the worst hotel I’ve ever stayed at in my entire life. The only reason that I chose this hotel is because it had an outdoor pool and seating area. Upon my arrival I learned that the outdoor pool has been closed for the last two years, and there was no seating area at all outside. The website indicated all these amenities and none of them were available. The room was very dirty. I asked the front desk clerk for some silverware and plates she said they had no forks and knives and gave me plastic spoons and paper plates.They really need to update the website.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom was not clean. There was mildew on ceiling above shower stall
Stayed 1 night in Jul 2021
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Hotel was nice but when i called and booked my room they said both pools and hot tub are open but when we arrived only the indoor pool was open and only until 8pm the hot tub looked like it was down for maintenance due to the poor water quality in it and the outdoor pool was still closed for the season
Stayed 1 night in Jul 2021