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Hotel del Parque

3.0 star property

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Take advantage of a terrace, dry cleaning/laundry services and a bar at Hotel del Parque. The on-site restaurant, El Kiosco, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Balcony

Double Room, Balcony | Desk, free WiFi

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi

Single Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Ciudad del Carmen, Hotel del Parque is in the city centre. Macumba Seafood Market and Plaza Zentralia Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zaragoza Park and Laguna de Terminos. Visit our Ciudad del Carmen travel guide
Map
Calle 33, entre 20 y 22, Ciudad del Carmen, CAM, 24100

What's nearby

  • Zaragoza Park showing a sunset and a garden as well as a couple
    Zaragoza Park
    1 min walk - 0.1 km
  • Our Lady of Carmen Church which includes a church or cathedral, a park and a sunset
    Our Lady of Carmen Church
    2 min walk - 0.2 km
  • Victoriano Nieves Cespedes Museum featuring signage
    Victoriano Nieves Cespedes Museum
    6 min walk - 0.6 km
  • El Zacatal Bridge featuring general coastal views and a bridge
    El Zacatal Bridge
    19 min walk - 1.7 km
  • University Cultural Center
    3 min walk - 0.3 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    13 min drive

Restaurants

  • Taqueria "chico che
    2 min walk
  • Romano`s Grill & Burguer
    4 min walk
  • Tacos y Tortas "Mis antojos
    3 min walk
  • Antojitos Mexicanos
    5 min walk
  • Tamalitos Balan
    2 min walk

About this property

Hotel del Parque

Hotel located in Ciudad del Carmen City-Centre
At Hotel del Parque, you can look forward to a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, El Kiosco, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a 24-hour front desk and luggage storage
  • Smoke-free property and tour/ticket information
Room features
All guest rooms at Hotel del Parque have comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: MXN 80 to 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Kiosco

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 80 to 100 per person
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Hotel Parque Ciudad del Carmen
Parque Ciudad del Carmen
Hotel del Parque Hotel
Hotel del Parque Ciudad del Carmen
Hotel del Parque Hotel Ciudad del Carmen

Frequently asked questions

Is Hotel del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel del Parque?

Hotel del Parque doesn't offer parking.

What time is check-in at Hotel del Parque?

Check-in start time: 1:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel del Parque?

Checkout is at noon.

Where is Hotel del Parque located?

Located in Ciudad del Carmen City-Centre, this hotel is steps away from Zaragoza Park and Our Lady of Carmen Church. University Cultural Center and Victoriano Nieves Cespedes Museum are also within 10 minutes.

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Reviews

Hotel del Parque Reviews

8.6

Excellent

9.0

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 116 reviews
Rating 8 - Good. 30 out of 116 reviews
Rating 6 - Okay. 12 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

Reviews

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to rest
Stayed 1 night in Jan 2024

2/10 Terrible

Kenneth

We could not locate the hotel. We asked over 20 people checked us several residing other hotels could not locate the hotel forced to book another hotel. I’m
Stayed 1 night in Dec 2025

6/10 Okay

Rodrigo

I got room 100. It was very old and noisy. It needs urgent update.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The TV was not working, and was not an issue for me.
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
La habitación muy bien 👍 por el precio lo vale, la ubicación excelente la señal del wifi mala
Stayed 1 night in Feb 2026

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único malo es que no cuenta con estacionamiento, por lo que en ocasiones tuvimos que esperar a que se desocupara los lugares frente al hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Yurem jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy buen hotel calidad precio
Stayed 2 nights in Dec 2025

10/10 Excellent

jose luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien !
Stayed 2 nights in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta elevador me dieron anotación en el tercer nivel y se me complicaba la subida, tengo alguna restricción en mi caminar.
Stayed 4 nights in Aug 2025

2/10 Terrible

Daniel Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala horrible mal personal habitaciones descuidadas en el menú del restaurante no tienen nada por qué no es quincena
Stayed 2 nights in May 2025

10/10 Excellent

Alma estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la estancia
Stayed 1 night in Jun 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, vistas a la Catedral y al mar/laguna con la emblemática Stella Maris. Personal de recepción atento y servicial, limpieza interior adecuada pero nunca limpiaron el balcón. Café de cortesía en la mañana, varios restaurantes cerca.
Stayed 2 nights in Apr 2025

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo no había agua eso si para tomar ósea botellas
Stayed 1 night in Dec 2024

10/10 Excellent

Bere Nice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy limpio y cómodo
Stayed 2 nights in Nov 2024

10/10 Excellent

Bere Nice

Liked: Staff & service, amenities, property conditions & facilities
Me gustó la atención y limpieza del lugar
Stayed 1 night in Nov 2024

10/10 Excellent

Norberto Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo estuvo excelente muchas gracias
Stayed 2 nights in Nov 2024

10/10 Excellent

Norberto Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo estuvo muy bien, la habitación limpia y cómoda, la atención del personal muy buena y amables
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service
Las instalaciones en general en promedio, TV sin cable, aire acondicionado no funcional, sin embargo el recepcionista del turno vespertino fue grosero, poco amable y no empatico, tiene mala actitud, quiero dar una felicitación a la dueña del hotel, siempre buena actitud, atenta y amable.
Stayed 2 nights in Oct 2024

6/10 Okay

Gloria

Liked: Staff & service
El clima no enfría mucho y hay algo de polvo en la habitación El personal de recepción es muy amable 😀😀
Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien tratado por el personal del hotel
Stayed 1 night in May 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in May 2024

8/10 Good

José Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar muchas gracias
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 2 nights in Mar 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities
Tranquilo muy buena privacidad,lo que deben de mejorar son sus climas no enfrían bien y bueno la zona es muy caliente
Stayed 1 night in Mar 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones

El hotel esta en una locacion favorable si vienes a asuntos de trabajo o capacitación en carmen, las condiciones son aceptable para el precio, los servicios son basicos pero fiables, puedes descansar comodamente aqui, los recepcionistas tomas y marisol, son excelentes personas que estan dispuestas a ayudar, me hospede 3 noches y no tuve ningun inconveniente
Stayed 3 nights in Feb 2024