Search Hotels Near City Center Mall, Mumbai

"The property itself exceeded expectations, and the breakfast buffet was a standout highlight—exceptional in quality, variety, and taste. The rooms are well-appointed, with comfortable bedding, excellent bathroom amenities, and a strong in-room dining offering. However, the overall experience was let down by inconsistent service. The front desk team, in particular, was disappointing—the manager did not follow up on a concern raised or provide the information promised. Additionally, a late-night disturbance from housekeeping, who rang the doorbell multiple times due to a room mix-up, was both inconvenient and avoidable. While the hotel excels in its physical offerings and dining, improvements in service—especially at the front desk and housekeeping—are needed to match the otherwise high standard of the property."

"Breakfast was diverse and satisfying "

"cost performance is good."

"We had a wonderful time. The breakfast was amazing!"

"Avg place to stay "

"Towel and bed sheets had rust stains baked in. "

"Very friendly staff"

"The daily charges for the room fir a small town were very high and support system was not trained. I will never go back to this property."

"I didn't sleep for 36 hours and didn't had food for 12 hours when arrived late in the afternoon at Shera Hotel and Banquet Navi Mumbai. Totally exhausted i expressed this towards the manager and staff. They acted at once, unburden me, ordered food for me, and settled me in my room. All in all Shera Hotel has a very professional and caring Manager and Team and they all speak very good english. I was positively surprised by the high quality standaard of the total staff. Furthermore the hotel itself is very modern and very clean meeting high standaards. Overall an excellent experience and for me a 10 out of 10."