You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area
My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
เข้าพัก 2 คืน, ตุลาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Bert
11 ก.พ. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Het verblijf was fijn, maar had meer van het resort verwacht. Had idee dat het iets luxer 4 sterrenhotel was. De kamer en hotel waren op veel plaatsen aan renovatie toe. Het licht en lek in wastafel moesten 2x gerepareerd worden. Het is eigenlijk gewoon veel te duur.
Het minste was dat je bij checkin borg moet betalen. Dat heb ik al jaren niet meegemaakt. Helaas ging er een mok kapot. Wilde ze 200.000rp voor hebben, terwijl het hen misschien 20.000 kost. Uiteindelijk heb ik niet hoeven betalen, maar dit moet het management meteen veranderen voor anderen. Niet servicegericht!
Er was ook veel wel goed. Het uitzicht was mooi. Bed comfortabel. Ontbijt was lekker. Het personeel was aardig. Het cafe en resaurant clubhuis en lake restaurant waren mooi gelegen in het bos vlakbij. Ps er is een shuttle service naartoe...
when i nicely call the front desk and ask for the lamp cause i have to work and the room was too dark, i even using GOOGLE to translate to Indonesian. i did talk to from desk for the 2nd. After waiting for more than 40mins, i call again the 3rd time, the front does not pick up anymore, and i was waiting for more than 10min.
one more thing, i book through hotels.com and i pay in local, when i check out, the front desk keep telling me asking for hotels.com for receipt, but when i login the website, the website told me to ask hotel for receipt. what a joke!!!! terrible, never come back anymore.
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed.
Wanna come back again to try their spa n tea break package
Location just side by side with Botanica Santuary Hotel 5*
เข้าพัก 1 คืน, เมษายน 2022
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
indra
19 ธ.ค. 2021
ไม่ชื่นชอบ: พนักงานและบริการ
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever.
The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
pelayanan para staff dr awal check in sampai dgn check out sangat memuaskan..tp utk harga makanan terlalu mahal dan rasanya biasa saja...tp secara keseluruhan cukup memuaskan..
Keunggulan hotel ini adalah alam & pemandangannya yang indah, sesuai dengan nama hotelnya. Fasilitas hotel bagus, hanya kolam renangnya agak kecil. Kamar bersih & nyaman. Juga ada sepeda gratis utk berkeliling. Menu breakfast perlu ditambah variasinya, misalnya beefbacon utk western breakfast. Pastry nya luar biasa, renyah & harum.