Search Hotels Near Cinemark Century Sandy Union Heights 16, Salt Lake City

"The stay was extremely disappointing. At check-in, the employee was rude and unprofessional. He barely acknowledged me, seemed annoyed I interrupted him, and asked confusing questions instead of basic ones like my name. I had booked two beds, yet he repeatedly questioned it and acted frustrated. He also charged a higher pet fee than what was listed online. Later that night, we asked for an extra blanket and pillow. We were told to come back at 11 PM, and when we did, staff argued over who would help us. They said no extra pillows, and when we asked about a blanket, one replied, “you know you can just turn the heater up.” That was dismissive—we weren’t cold, we just needed a blanket. They said they’d bring one, but never did. By midnight, we gave up, and I ended up sleeping with just a sheet. The staff were also openly complaining about other guests, which felt very unprofessional. The room had a strong chemical smell that triggered my asthma, and I developed hives after being in the bed, likely from the detergent. Overall, I would not recommend this property and would not stay here again."

"Staff was great as usual, have stayed here several times in the last few months. Great rooms, hot tib and pool area. Breakfast is great, with the exception of, every time I have stayed here, they are always out of Orange Juice. "

"Staff was so friendly. Have stayed here before and will stay again! "

"An older hotel with kitchenette rooms, nothing fancy, no breakfast, clean, comfortable and low priced"

"The room was dirty; the elevator was broken; the hallway and stairs were filthy; it looked like a homeless encampment outside."

"We stayed one night despite booking 3. We were too tired from skiing Idaho to keep skiing, but the bus stop out front total bonus for those going. It was so nice and roomy so lots of room for gear laden sports like skiing. "

"Do not stay at this property!!!!! The pool does not work. It is next to a nasty abandoned hotel and a rocks throw from a busy interstate. The staff is extremely rude. The breakfast was disgusting. Hard bagels and sour cream cheese. I was woke up both nights i stayed by yelling and cussing in the hallway. Zero hot water for showers. "

"They listed that they had a pool and hot tub but the pool had trash in it and the hot tub was a storage room filled with junk. Breakfast had limited options. They reused the paper envelopes for the room keys and the envelop fell apart by the time I got to the room. "

"Amazing staff. The girl who checked us in and checked us out was amazing! She was so personable. Great experience."