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"great ground floor rooms for people disabled or with dogs"

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"Great location only a few minutes walk from centre. Reception staff friendly and helpful. Quiet rooms, good size with comfy bed. Wouldn’t recommend the off site parking that’s recommended by the hotel, very tight parking spaces. Would definitely recommend and would stay again."

"Handy location, a five-minute walk to the city centre and near the racecourse. Secure car park is a huge bonus (extra charge). Okay for one or two nights"

"Fabulous location. Efficient, friendly staff who were always ready to help. Lovely food."

"Check-in was terrible, they won't let us check-in because THEY cannot find a payment record from hotels.com It took quite a while and they did not even say sorry or compensate for how long it took even though it's their fault in the first place."

"It's a good place to stay in Chester, especially if you want to visit the zoo, it's about 10 minutes in the car, if you want to walk to the city centre it's only 25 minutes, so it's easy for that too"

"Perfect hotel for our girlie weekend. Central location, beds were super comfy, great choice for breakfast and freshly cooked. Would highly recommend."

"Have stayed here numerous times, Food is good & comfortable room."