The first room the deadbolt didn’t work. The second room smelled terrible, was dark and gloomy and the chair looked as if someone mistook it for a toilet. I didn’t stay there. And I need to be refunded.
This is a lovely unit, well appointed and well decorated. The kitchen has everything you need for basic meal prep. Plenty of linens, the beds are comfy. There is a little trail behind to row that comes out right across from mini-golf. Our grandkids loved all of the amenities of the lodge, and the cost to use those facilities was reasonable. Stop and pick up the full size map at the Lodge, it will give you detailed hours and prices for the specific time of your stay. They are very friendly and welcoming, even when they know you aren't staying in the Lodge. The host had fabulous communication. We have already referred others and would recommend.
No bed linen for the pullout bed. Apparenrly, its policy not to provide. I paid for a 5 people room so we could each have a bed and didnt realize i had to bring my own bedding. They argued this point until I said no. Why have a pullout without bedding? Why sell a room for 5 that can only sleep 4 due to bedding. They were adamant that they didnt need to provide bedding for the third bed that was advertised as such,in the room. Upper crap!
Not cleaned ..no hanger place ..bathroom flush was not working properly and the vent ..blanket was dirty ..so many things..I was traveling with my baby that’s y I completely forgot to speak with Expedia ..but the receptionist is good but every room is like that
I spoke with Miss Garcia, the manager of this hotel to let her know how unhappy I was with the way this room looked. My husband and I had to move to a second room that really wasn’t much better. Miss Garcia said that I had to speak with you in order to get compensation For the uncomfortableness of my day and you will contact her and she would approve it.
U had 5 people was givin any bedding for rhe third bed which was needed. I was giving a very rough cheap fleece blanket that had over dried too many times when i asked for atleast a sheet to cover the bed or sofa i was denied stating housekeeping was gone. I dont understand how housekeeping being gone with the fact that i booked my room with approximately the amount of people. Its a cheap place but dirty for the most part and just really lacking accountability
Ashley
เข้าพัก 1 คืน, พฤษภาคม 2025
8/10 ดี
Douglas
30 พ.ค. 2025
Douglas
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10 ดีเลิศ
Perla
29 พ.ค. 2025
Perla
เข้าพัก 5 คืน, พฤษภาคม 2025
6/10 พอใช้
Ciara S
18 พ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Thos was my second tume staying at this property an i was disappointed the first time my room look like it was new very clean an nice sn big this time i stayed in room 200 an it was very small the furniture look old the walls was pilling the closet looked like a small utility closet with a creepy door