Front of property

Reviews of Zz House Chiang Mai

3 out of 5
Zz House Chiang Mai
229/2 Tasatoi Road, Muang, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 181 reviews" "
Rating 8 - Good. 56 out of 181 reviews" "
Rating 6 - Okay. 13 out of 181 reviews" "
Rating 4 - Poor. 5 out of 181 reviews" "
Rating 2 - Terrible. 4 out of 181 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner re-sold our rooms as our price was too cheap
When we arrived it was difficult to find anyone. It certainty wasn't a hotel, rather a very basic hostel, and the inside had painted concrete floors. Not like the photos on hotels.com. I found Boyd who was friendly, but said "we stopped using hotels.com months ago as they sold the rooms too cheap. Ask them for a refund and pay me cash, but we don't have rooms like the photos, I show you on my motorbike". He showed me another building with basic bunk beds and shared bathroom. Not what we booked. He said what we paid would not cover his bills. When hotels.com called him he bacame angry and rude, shouting "I need someone Thai, I don't speak English". Despite talking perfect English with me. He swore and became agitated, saying he has work to do. He hung up the phone with hotels.com before handing it back which was very unhelpful. Hotels.com were great and found us somewhere much better. Avoid this place, I wouldn't stay if it was free. The 5* reviews are very suspicious and the reason we booked. Chaing Mai is great btw.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay. Boyd, the owner and Fred a long staying friend were excellent hosts. They organised personal tours and taxis and visits to local street bars for food, going out of there way to make it a memorable stay. Situated in a fairly quiet suberb (although the school next door could be heard if around the hostel during the day). A shop at the end of the street was handy. A clean hostel with good facilities, would recommend staying here.
Stayed 4 nights in Dec 2019

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times (five I think) and Boyd, the manager, always bends over backwards to be helpful. He answers phone calls at 11pm, shows up at 6am to open the doors for you, frequently cooks dinner in the common area and even offers drinks and great advice to guests who are trying to learn about or get a feel for Chiang Mai.
Stayed 4 nights in Sep 2019

10/10 Excellent

Ken

Travelled with partner
Liked: Staff & service, property conditions & facilities
Zzhouse was awesome, Boyd the owner is very nice and helpful! Would stay again when I come back to Chiang Mai! :D
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you don't mind a little walk into town.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is fantastically crazy
My friend and I stayed there for 3 nights. It’s a nice place that is walking distance to the night bazaar. Had our own bathroom and the shower is together with the toilet (thought that was unusual). The owner there is super friendly and funny. Had a nice walk with him downtown to monk halloween. When we had to leave, he said he could call a tuk tuk for us. I thought he was gonna call using his cell phone, but the dude literally hopped on his moped, drove off, and came back with a lit tuk tuk following behind him.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very, very unique property. Boyd, the proprietor was just the BEST, gave great advice and wanted you to save money!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this hotel but due to a mistake in the booking system, the host could not provide us with a free room. However Boyd (the host) was super helpful and cooked for us and helped to manage an alternative place for us to stay. Everyone at the place seemed to be chilled an laid back so it was a shame we could not stay. Nice atmosphere and the rooms seemed to be clean and nice as well
Stayed 2 nights in Jan 2019

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem
Fantastic location great guy running it, just Extreamly bad beds but for the time we were staying it was alright. Apart from that completely recommended....
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The calm of this place was amazing. The rooms were clean everything was perfect
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good hotel for the price
It’s a good hotel for the price that you are paying. The rooms are not cleaned everyday. The owner is very friendly and speaks good english. It’s walking distance to the night bazar (15 min)
Stayed 1 night in Sep 2018

8/10 Good

VERONICA

Liked: Staff & service
Good stay
The owner is very friendly and helpful. He speaks good english. The rooms are average, but mostly clean. There were little lizards all over the hotel and we found one in our room. But they are harmless, and we were ok with that. It’s located close by the night bazaar, about 10 minutes walking.
Stayed 2 nights in Sep 2018

10/10 Excellent

Josie, Central Valley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boyd was awesome! Very accommodating the minute we showed up. Would definitely recommend to anyone coming to visit Chiang Mai.
Stayed 2 nights in Aug 2018

8/10 Good

Mathieu

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We booked two nights in the hostel for 4 bed family room for three people. On the first day, Boyd gave us 2 private rooms instead. We then moved to the other room (with 6 bed, share bathroom) on the next night.
Stayed 2 nights in Feb 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zz House is awesome!!
We stayed in the zz house around the corner from the hostel, it was very quiet.. basically had the place to ourselves. Boyd was more than accommodating, super nice, super helpful! I definitely recommend stayong here! Would stay again 😊
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boyd - the best manager in Chiang Mai. Any problems...
Stayed 3 nights in Jan 2018

10/10 Excellent

Tanel, Copenhagen

Liked: Cleanliness, staff & service
great host!
I loved my stay at the Zz House. The place is 20 min walk from the center and yes the walls are thin so you can hear your neighbor snoring, there is a somewhat noisy school nearby, the rooms are not modern... BUT, knowing all this if you still decide to book a room there you will get a great service from the host Boyd. His is cool and helpful, sits and grills with the guests and can organize some wonderful tours. I would not hesitate a second to recommend this place!
Stayed 4 nights in Jan 2018

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best host ever
Very good place ... good price-quality rate. The owner is really kind and make you feel at home. He spend all his time to make sure that you are having a good time, he has a cellphone in the hotel avalible for everyone in case that you have a problem or just need orientation. The facilities are flawless, all tidy and clean, even the check in was at 14, he allowed us do it at 10, so very convenient for travelers who arrived at morning. The place is no so far to the principal market (10 minutes) easy and nice walk There is a supermarket near as well. We could buy food and prepare a meal in there .
Stayed 7 nights in Dec 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cheap
Boyd made me feel welcome and provided some tips on the local area.
Stayed 4 nights in Dec 2017

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Friendly Owner
The hotel is not great but the owner is very friendly and polite. It's clear that his means are limited yet he does his best to make his guests fell welcomed. He's young and I'm sure he will own a much better hotel in near future.
Stayed 2 nights in Nov 2017

10/10 Excellent

Eric, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nice, clean and close to great food. Boyd was an amazing host. Highly recommended.
Stayed 3 nights in Nov 2017

10/10 Excellent

Daniel, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Guest House, Great Manager
The ZZ House location is a reasonable five minute walk to the Iron Bridge and a twenty minute walk to the old walled portion of Chiang Mai. Note that there are no sidewalks for a large portion of the walk, so be aware of traffic (mostly one way). The street is quiet, although there is a school across the street where there was a band conducting practice out in the courtyard at ~9:00 AM (not sure how common that is though). The thing that makes this guest house amazing is the young man who runs the place, Boyd. He appears to do everything and has great English skills. He is also nice and giving to a fault. He will personally greet everyone, providing insight and ideas. For Loi Krathong, he personally escorted a group of ~25 of us to the temple and then to the river side, coordinating with locals to have pre-provided candles to set out on the river and lanterns to release into the sky. We then returned to the guest house to let off fireworks. At no point was money requested, so as far as I could tell, he likely paid for most people out of pocket (I paid him when I checked out, but not everyone in the group was still lodging at the guest house). When I needed to go to the airport he fetched a tuk tuk to pick me up, getting me a rate MUCH lower than I would have expected. Overall, the location is good (not great), but having Boyd available made the otherwise great experience of being in Chiang Mai phenomenal. I absolutely would recommend ZZ House to others.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The owner is amazing!
Zz house is next to a school so if you're looking for a quiet stay this won't be that ! BUT it will have the warmth of the genuine owner always willing to help! It was a beautiful stay clean and close enough to the downtown area
Stayed 2 nights in Nov 2017

10/10 Excellent

Michelle, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 2nd stay here and Boyd was just as great as last time! Will definitely be back again at some stage :)
Stayed 2 nights in Sep 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space in a good location
We had an amazing stay at ZZ House. Boyd was an excellent host who gave us tips on our itinerary and provided a reliable scooter rental. The room itself was beautiful with private and clean bathroom, tasteful decor and comfortable comforter. The bed itself a little hard (as per usual in Asia) We mixed up locations on arrival as there are 2 locations (one is the dorm) so just be aware of that! I emailed ahead of time as it indicated transfer from the train station was included however got no response but otherwise everything was great. Free coffee and tea and kitchen upstairs for guest use. Mini fridge in room which is a plus!! Thanks Boyd!!

8/10 Good

Kristen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, nice neighbourhood, excellent host!
Had a great stay at Zz house during Songkran. Boyd was very accommodating and hilarious! The rooms were clean and the AC was welcome. The location is in a good area east of the river which is a quick walk to the night market and there are bikes available to make the trip to Old Town even quicker.

8/10 Good

Chrissy, New Zealand

Liked: Cleanliness, staff & service, room comfort
Great value and host
This accommodation was less comfortable than our other places of accommodation, but we booked knowing that (and paid a lot less too!). We booked on the recommendation of my sister who had previously stayed here, who told us that Boyd, the host, was essential for our stay. The room was basic and small, but had everything that was required. Air conditioning was fantastic. Boyd arranged and recommended many activities for us and saved us a lot of $$. He makes everyone feel welcome and seems to enjoy his guests as much as they enjoy him. Location was ok, though recommend hiring a moped.

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place but needs to improve service
This place is really good in overall. The only problem I had is that when I arrived at the hostel, nobody was there in the reception. I waited for around 15min and when I was leaving, the owner arrived. The room I would stay was in another building, so he took me there by motorbike. Anyway, I needed to use the address for transport and they always went to this address of Zz House. As he changed me to the other room, it was always the wrong address and this gave me some trouble.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit far, but great stay
Boyd is awesome, the bar seating outside is cool and the people were chill. Boyd really wants to make sure you have a good time and that you get a good deal on whatever you're doing. It's loud being right by a school but the wifi is good and overall it was worth it for sure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good host. Nice place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is very friendly, room is very clean

10/10 Excellent

ian, montreal canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best host in town by far
I would highly recommend a stay at zz house if you are in chiang mai ! The host Boyd is the best hostel host I have ever seen , he will go to lengths to make sure you have every information you need about the city and to help you with any reservation for activities you might need ! The room are clean and it's really close to the center of town ! Thanks again Boyd

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, stayed twice!
We visited ZZ house around the lantern festival this year on our arrival Boyd went far and beyond to show us where to go how to get around and help us in any way he could, he told us good cheap places to eat as well as the best times to visit different temples and locations to get the best out of them with the monks and different event happening. Boyd also organized our motorbike for us very quickly and easily with no issues, within half an hour of asking he had us a bike at a good price, when we needed to book our tickets to Chiang Rai he even took me and helped to translate at the booking kiosk so I got the bus I wanted. Could not be happier with our time in Chiang Mai and ZZ house, we were even given lanterns to enjoy the festival in the evening and celebrate Yi peng. Free coffee for all guests whenever you want it, the only thing I wound mention is the matresses are really firm but that’s probably just how beds are in the area – even so not as hard as the beds in China! Five stars for this place!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for 2 weeks - stayed for 4!
Having travelled for nine months, I have yet to meet a guest house owner who is as helpful as Boyd. He works tirelessly to ensure that his guests have all that they need and most importantly are enjoying their time. He is ready and willing to share his vast and extensive knowledge. This includes directing all of his guests towards the best quality and least expensive places to eat and tours. The rooms are of a good size, clean and comfortable. More than worth every penny paid.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
A real highlight of our 3 month trip. We arrived on a late bus after 10pm, Boyd immediately handed us a beer & once we'd left our bags in our room, went out to get us some Pad Thai and fried rice.....we appreciated this so much! I can't fault the guesthouse or Boyd's fabulous hospitality, the location is ideal for a good night's sleep but only a 10 minute walk from the night market, great bars and eateries. Take your time to sit with Boyd in the morning, his recommendations and knowledge will ensure that you have an amazing time in Chiang Mai.

6/10 Okay

Naman

Disliked: Cleanliness, property conditions & facilities, room comfort
horrible rooms but good hospitality
would not stay there again

8/10 Good

Nisreen

Liked: Staff & service, room comfort
Good value for money!
We stayed here for almost 3 weeks as the price was really good. Overall the room condition is fair. It could use some additional dusting and some renovations for a lift but owner is on site and maintains to the best of his abilities. Boyd, is super friendly and really sits each guest down and makes an itinerary for them. Although many might enjoy this approach, I prefer making my own itineraries. Surely recommend for budget travellers. :)

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was cool and really helpful. Told me all the good places to go see in chiang mai and rai when I left for there.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bed bugs in one room
It would appear that the bed we stayed in had bed bugs which was unfortunate because we enjoyed the owner and the rooms were extremely comfortable! Good AC, great wifi, etc. No other reviews were left about bed bugs so maybe it was just our room.

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
above and beyond
Boyd is a sweetheart and will really look out for you :-)

10/10 Excellent

Matthew, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zz house!
Booked 2 nights ended up staying 6 boyd is a legend he helps you with anything you need and even takes you out for drinks to all the right places

10/10 Excellent

Tom, Burlington, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Make a new friend in Chiang Mai...let Boyd at ZZ H
Owner Manager Boyd is what makes ZZ House the best place to stay in Chiang Mai. I ended up coming back to this hotel after going to Pai because of the way the owner managed this hotel. We parted as good friends and hopefully I will go back. Boyd takes time with each new guest to go over the orientation of the area, what to see and do go to; eat,see the sights, for a massage, shop or whatever. He also helps put people together to do a group tour so makes it more fun and less expensive. He also help travelers with the assortment of problems that come up. What this hotel may lack in room size and the latest styles makes up for in developing friendships with others from all over the world. As a solo traveler or even a couple coming for your first time I highly recommend ZZ House and meeting the colourful, helpful and "crazy" character that will be your host. Near by larger grocery store, Rimping Supermarket, buy food and do simple meals. Budget hotel, interaction with others from all over.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Moved on quickly....
You will read lots of positive reviews about this accommodation, which is why we booked it. The low price was not the reason, really it was the the many positive reviews that made us select it. Well, you get what you pay for!

10/10 Excellent

Jmg, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value say
Spent four nights in ZZ House. Thoroughly enjoyed my stay there. Very clean and comfortable and Boyd is well accommodating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister and I booked Zz house by error but on realizing that the Hotel wasn't suitable for us because of health reasons he very kindly took us to a near by Hotel, booked us in and even carried our suitcases up to our room. His Hotel was very clean and well situated. Boyd came around to say farewell to us when we were leaving. He very kindly gave us a full refund but we did give him a nights accommodation for his trouble. Very happy with our experiences in Chaing Mai.

10/10 Excellent

Renato, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guesthouse with great Owner
Boyd (the Owner) is a great guy that will always help you with tips and your doubts. He even gave us a motorcycle ride twice and showed us things "not just for tourists" making our stay very pleasant.

6/10 Okay

Raj, Pune, India

Disliked: Staff & service
OK in emergency.
The TV not working. No pick up arranged, no breakfast availability.