I stayed for the Songkran water festival and the staff was very helpfully in letting you know where to go to celebrate and watch the traditions - the parade, ceremony ,,,, Also places to eat and sightseeing things to explore. Helped us with motor bike rentals and transfer back to the airport
Truly excellent service, from check in to checkout and everywhere in between. Impeccably clean and delightfully quiet, the hotel is situated near local restaurants and a nearby 7-eleven. A bit of a walk to the old city, about 25 minutes, but frankly the old city is a bit saturated with tourism, so it was nice to retire to a more local-feeling area in the evenings.