The unique ambiance, the lush greenery, the decor, and the style are excellent. The restaurant staff is outstanding. The food is good. Superb pool and Lanna architecture. The gardens are heavenly,
However, the room can use some better maintenance. Switches, thermostats, door handles etc need to be replaced.
All staff was great, however, The lead lady at the front desk on the day we checked in was more interested in her smartphone than helping us check in.