Chiang Mai was the first city we stayed in during our trip to Thailand and the people of Lakeland made it a city we must return to. When staying here you must take into consideration that you are staying in a mountain town of Thailand. The conditions are very different than a Western 5-star hotel, but if you can move past the "earthy" feel of the living situation you will love this place. The rooms were very clean and any questions we had the owners were more than willing to accommodate our requests. The family that runs the B&B is fantastic. We were on the road by 6am everyday, with breakfast already made for us. They helped us with laundry, and we ate dinner (I highly recommend their food) at Lakeland a couple nights, too. The B&B is about a 10 minute drive from downtown Chiang Mai and Lakeland does have a taxi service for a reasonable price that would get you there. All in all, we cannot say enough nice things about this place. When we travel back to Thailand we will visit Chiang Mai and we will stay at Lakeland!