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Reviews of Akyra Manor Chiang Mai

5 out of 5
Akyra Manor Chiang Mai
22/2 Nimmana Haeminda Road Soi 9, Su Thep, Muang, Chiang Mai, Chiang Mai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 231 reviews" "
Rating 8 - Good. 42 out of 231 reviews" "
Rating 6 - Okay. 13 out of 231 reviews" "
Rating 4 - Poor. 5 out of 231 reviews" "
Rating 2 - Terrible. 5 out of 231 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice place
Stayed 4 nights in Apr 2024
Response from Chris | General Manager on 29 Apr 2024
Dear Guest, Many thanks for your visit and feedback, both are much appreciated indeed! We all look very much forward to welcoming you back again. Warm regards, Chris General Manager

10/10 Excellent

Michelle, jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great location, staff is so polite, restaurant was very delicious..
Stayed 6 nights in Apr 2024
Response from Chris | General Manager on 22 Apr 2024
Dear Michelle, Thank you so much for your visit and feedback, both are much valued and appreciated! Delighted to hear that you had such a lovely time in Chiang Mai. We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Paulette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful resort!
Stayed 3 nights in Apr 2024
Response from Chris | General Manager on 15 Apr 2024
Dear Paulette,Thank you so much for your rating and feedback. This is much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! Very modern and chic. One of the hipest hotels I’ve stayed in. Excellent location with dining and bars and shopping at your doorstep. Charming and attentive staff!
Stayed 3 nights in Mar 2024
Response from Chris | General Manager on 20 Mar 2024
Dear Gabriela, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

6/10 Okay

Abdulaziz, sarasota

Liked: Property conditions & facilities
The hotel is nice however the room layout is not so good. The light enter through the hot-tub area. There is not closets to put the your clothing in. The staff were not so accommodating as well.
Stayed 3 nights in Feb 2024
Response from Chris | General Manager on 4 Mar 2024
Dear Abdulaziz,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design did not fully meet your expectations, we're delighted that you still find our establishment enjoyable. Additionally, we apologize if you found our staff's service lacking in any way. Providing exceptional customer service is of utmost importance to us, and we will address this matter internally to ensure that all our guests receive the attention and assistance they deserve. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards, Chris General Manager

6/10 Okay

Prapathon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stay here in February 18-21, The room is beautiful, the staffs was amazing and helpful, polite. The location is very convenient. I only give 4 stars because of the functions in the room is very unpractical the bathtub have half windows so I can hear all the outside noise while taking a bath which is not relaxing, no side table next to the bed but there in spots from both side of the bed to put things like your phone etc, having a hard time with the light on and off, The restaurant is in front of the hotel so it’s not very private , The pool is a little small and not enough lounge chairs but overall we had a great time in Chiang Mai, The room is clean and comfortable bed. The location is fantastic
Stayed 3 nights in Feb 2024
Response from Chris | General Manager on 4 Mar 2024
Dear Prapathon,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design was not to you taste but glad to know that liked our warm and professional service as well as unique city center location. Sincerely hope that you had an enjoyable time in lovely Chiang Mai! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Luong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenience walking distance to any restaurants, bars, massage place. Hotel is clean, staffs are excellent and polited. Recommend to stay if you are in town.
Stayed 1 night in Feb 2024
Response from Chris | General Manager on 27 Feb 2024
Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Luong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed to everything, very convenience, hotel is clean, staffs arevery polited.
Stayed 2 nights in Feb 2024
Response from Chris | General Manager on 27 Feb 2024
Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our hotel stay was fantastic. Our only complaint was how dark our room was.
Stayed 2 nights in Feb 2024
Response from Chris | General Manager on 19 Feb 2024
Dear Scott, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Chris | General Manager on 26 Mar 2024
Dear Michael, Thank you so much for your visit. This is much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely stay here again!
My husband and I enjoyed staying 6-nights at this hotel in the Manor Suite. We found it had a Boujee Boutique vibe and was perfect for that "getaway" vibe. Breakfast was included, and we could eat from the buffet and/or order two dishes from the menu. Everything was delicious. We ate in the main restaurant one night for dinner and enjoyed that also. But we frequented the rooftop bar/pool area at night quite often. 😅 The bartender was very nice and social. The drinks were fancy and tasted nice. The "bar food" was posh and delicious! The area the hotel is located is very safe to walk around. It's actually the more upscale area of Chiang Mai central. Loads of locals and expats live in the area, so there's plenty of reasonably priced places to eat, drink, and use good cafe wifi. Needing to work while traveling, we found the size of our suite adequate enough with the powerful wifi included to not need to go out too often... Only for sightseeing, night markets, shopping, etc. We would definitely stay here again if in the area. It's in a great location, great staff, everything you need for a city stay. Oh, and the hotel shuttle pickup from the airport was awesome and I would definitely recommend it.
Stayed 7 nights in Jan 2024
Response from Chris | General Manager on 7 Feb 2024
Dear Kristin, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location in the Nimman area - conveniently within walking distance of plenty of restaurants and the One Nimman mall. All of the staff were amazing; extremely kind and attentive. The room itself was relatively standard, no complaints.
Response from Chris | General Manager on 7 Feb 2024
Dear Marcus, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

8/10 Good

Poonam

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and helpful staff. The area is very noisy with music till late from bar across the road and planes. Room was a good size and comfortable bed. Could do with updating some of the furnishing and would suggest sound proof glass where bathtub with iption to open/close window.
Stayed 4 nights in Jan 2024
Response from Chris | General Manager on 30 Jan 2024
Dear Poonam,Thank you very much for your visit and detailed feedback; both are highly valued and appreciated! Sorry to hear that our room design and buzzing city center location did not fully suit your taste, but I'm glad to know that you liked our warm and professional service. We actually have quiet rooms available at the back of the building for guests who are very sensitive to noise. We all look forward to welcoming you back again! Warm regards, Chris General Manager

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff. Clean and well maintained rooms. Adequate amenities.
Stayed 3 nights in Jan 2024
Response from Chris | General Manager on 30 Jan 2024
Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Chiang Mai.
Stayed 4 nights in Jan 2024
Response from Chris | General Manager on 22 Jan 2024
Dear David, Thank you very much for your rating and feedback, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Robin

Stayed 4 nights in Dec 2023
Response from Chris | General Manager on 30 Jan 2024
Dear Robin, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and great staffs but location is average
Response from Chris | General Manager on 13 Feb 2024
Dear Mario, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with incredibly helpful staff. We had a great stay!
Stayed 2 nights in Dec 2023
Response from Chris | General Manager on 18 Dec 2023
Dear Catherine, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Chiang Mai
Located in Chiang Mai, this hotel was my favorite! So clean, the staff was friendly and the location is great spot. I highly recommend!
Stayed 4 nights in Dec 2023
Response from Chris | General Manager on 18 Dec 2023
Dear Sarah,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 8 nights in Dec 2023
Response from Chris | General Manager on 18 Dec 2023
Dear Gary,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable! Click reserve
Unbeatable!! The pool, the shower, the bed, the service, and the location. Stay here 100%
Stayed 3 nights in Dec 2023
Response from Chris | General Manager on 12 Dec 2023
Dear Jose Antonio, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

6/10 Okay

Pornpairoa

Stayed 4 nights in Nov 2023
Response from Chris | General Manager on 12 Dec 2023
Dear Pornpairoa, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and courteous, went out of the way to make the stay worthwhile
Stayed 3 nights in Dec 2023
Response from Chris | General Manager on 12 Dec 2023
Dear Pradeep,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Donald, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Newly renovated. Very nice pool area. Excellent gym.
Stayed 6 nights in Nov 2023
Response from Chris | General Manager on 12 Dec 2023
Dear Donald,Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Bert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All met or exceeded my expectations. Great
Stayed 4 nights in Nov 2023
Response from Chris | General Manager on 11 Dec 2023
Dear Bert, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Chan

Stayed 2 nights in Nov 2023
Response from Chris | General Manager on 25 Dec 2023
Dear Chan, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
The Akyra is an amazing modern hotel. The staff were exceptional.
Stayed 2 nights in Nov 2023
Response from Chris | General Manager on 28 Nov 2023
Dear Gordon, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

8/10 Good

Pajaree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Chris | General Manager on 28 Nov 2023
Dear Khun Pajaree, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that didn’t deliver as advertised was the view. The pictures advertised indicated that the tub looked out to mountains. In reality for my room 601 it looked at to I believe an apartment complex and was not a great view. I also appeared others could look across the way and see me which wasn’t the experience I was anticipating. Everything else was great!
Stayed 3 nights in Nov 2023
Response from Chris | General Manager on 28 Nov 2023
Dear John, Thank you so much for your visit and detailed feedback, both are much valued and appreciated!We regret to learn that the room view during your stay did not meet your expectations. Please accept our apologies for any inconvenience caused. We are eager and look forward to the opportunity of welcoming you back in the future and would ensure a Doi Suthep facing room this time. Warm regards, Chris General Manager

10/10 Excellent

Bob

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Chris | General Manager on 28 Nov 2023
Dear Bob, Thank you very much for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akira Manor in Chiang Mai is an exceptionally run hotel. Service, clean rooms, friendly staff, restaurant and pool are just perfectly run. Would return if I come back to Chiang Mai.
Stayed 6 nights in Nov 2023
Response from Chris | General Manager on 28 Nov 2023
Dear William, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, very clean, Nice rooftop pool bar
Stayed 4 nights in Oct 2023
Response from Chris | General Manager on 7 Nov 2023
Dear Nicholas, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Oct 2023
Response from Chris | General Manager on 7 Nov 2023
Dear Nicholas, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

MEGUMI, San Diego

Stayed 1 night in Oct 2023
Response from Chris | General Manager on 28 Nov 2023
Dear Megumi, Thank you very much for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our honeymoon and could not have been happier. Beautiful rooms, friendly staff and a great location. The rooftop pool and bar are fun!
Stayed 1 night in Oct 2023
Response from Chris | General Manager on 6 Nov 2023
Dear Jeremy, Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more!Warm regards, Chris General Manager

2/10 Terrible

Beth

Stayed 2 nights in Sep 2023
Response from Chris | General Manager on 6 Nov 2023
Dear Beth,Thank you very much for your visit and rating. We sincerely apologize for not meeting your expectations on this occasion. We understand your frustration, and we respect your decision not to stay with us this time. We are eagerly looking forward to the opportunity to welcome you back in the future.Warm regards, Chris General Manager

8/10 Good

Alejandro

Stayed 3 nights in Sep 2023
Response from Chris | General Manager on 6 Nov 2023
Dear Alejandro, Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more!Warm regards, Chris General Manager

10/10 Excellent

HK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room are generally clean and comfy. It’s just that the staff can be quite forgetful to place clean towel in the bathroom.
Stayed 2 nights in Sep 2023
Response from Chris | General Manager on 3 Nov 2023
Dear Guest, Thank you very much for your visit and feedback. We are sorry that we did not meet your expectations this time. Your comments have been taken on board to help us improve our services. We hope that when you visit again next time, your experience will be spotless.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
This is the best hotel I've ever stayed in. The staff were wonderful, could not do enough for us, roof top pool is lovely and very quiet even though we are in the city. Food in restaurant was excellent, breakfast too. Rooms were just amazing, very clean and perfect temperature. We already want to come back again. Great area also, can walk to places or a quick taxi is 100 bart
Stayed 6 nights in Aug 2023
Response from Chris | General Manager on 27 Sep 2023
Dear Karl,Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

JING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room 702，nice location, friendly staff
Stayed 4 nights in Aug 2023
Response from Chris | General Manager on 29 Aug 2023
Dear Jing,Thank you so much for your visit and feedback, both are much valued and appreciated! We are look very much forward to welcoming you back again soon! Warm regards, Chris General Manager

10/10 Excellent

Timothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Now this is class. The suite we booked was just the right size. The bed was incredibly comfortable, the view on the 7th floor was just great from our enormous soaking tub. Everything felt outstanding and the are is super lively.
Stayed 3 nights in Aug 2023
Response from Chris | General Manager on 29 Aug 2023
Dear Timothee,Thank you so much for your rating and feedback, both are much valued and appreciated! Delighted to hear that you had such a great time with us.We are look very much forward to welcoming you back again soon! Warm regards, Chris General Manager

10/10 Excellent

Tien Hou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic service. Rooms were clean. Restaurant delicious. Look forward to going back. Exercise room a bit tight but that's all right as that's not the main reason to be in Chiang Mai.
Stayed 2 nights in Jul 2023
Response from Chris | General Manager on 31 Jul 2023
Dear Tien Hou,Thank you so much for your rating and feedback, both are much valued and appreciated! We are looking very much forward to welcoming you back again for more!Warm regards, Chris General Manager

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2023
Response from Chris | General Manager on 8 Aug 2023
Dear Matthew,Many thanks for your visit and rating, both are much appreciated indeed! We all look very much forward to welcoming you back again. Warm regards, Chris General Manager

10/10 Excellent

jesse

Stayed 2 nights in Jun 2023
Response from Chris | General Manager on 10 Jul 2023
Dear Jesse,Thank you so much for your visit and rating, both are much valued and appreciated! Warm regards, Chris General Manager

10/10 Excellent

PC

Stayed 5 nights in Jun 2023
Response from Chris | General Manager on 3 Jul 2023
Dear PC,Thank you so much for your visit and rating, both are much valued and appreciated! Warm regards, Chris General Manager

10/10 Excellent

Jeffrey, Solana Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent boutique hotel / modern & chic. Perfectly located - close to restaurants, cafes, Old Town & airport. The staff was even better …
Stayed 1 night in Jun 2023
Response from Chris | General Manager on 26 Jun 2023
Dear Jeffrey,Thank you so much for your visit and feedback, both are much valued and appreciated!We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

MEEHYE

Stayed 3 nights in May 2023
Response from Chris | General Manager on 12 Jun 2023
Dear Meehye,Thank you so much for your visit and rating, both are much valued and appreciated! Warm regards, Chris General Manager

10/10 Excellent

Andres

Stayed 3 nights in Jun 2023
Response from Chris | General Manager on 12 Jun 2023
Dear Andres,Thank you so much for your visit and rating, both are much valued and appreciated! Warm regards, Chris General Manager

10/10 Excellent

Mitul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a boutique type of hotel. There was nothing not to like about the hotel.
Stayed 4 nights in May 2023
Response from Chris | General Manager on 11 May 2023
Dear Mitul,Thank you so much for your rating and feedback, both are much valued and appreciated! Warm regards, Chris General Manager

10/10 Excellent

jared

Stayed 2 nights in Apr 2023
Response from Chris | General Manager on 11 May 2023
Dear Khun Jared,Thank you so much for your visit and rating, both are much valued and appreciated! Warm regards, Chris General Manager