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"Good overall.. Nice staff and convenient for some great shopping.. Second stay and would stay again"

"The property is well situated to access Chester's historic and retail districts. It is an easy walk to the station, if you are not driving, and the numerous dining options near by. "

"Couldn’t fault it. It may be a 3star hotel but it provides a 5 star service."

"The rooms were spacious and spotless, staff were amazing with our toddler (they even called the room when we left his dummy in reception and brought it up for us). Nothing was too much trouble. Dinner at the brasserie was fantastic and breakfast was too. Would definitely stay again without the toddler to use the spa!"

"Great location as just around the corner from shops and some lovely restaurants right near. Hotel room was good, clean and adequate. Reception staff friendly and helpful. Enjoyable stay. "

"Very friendly and helpful staff on arrival and in the restaurant. Room lovely and clean with everything we needed for an overnight stay. Shower was lovely! This was our second visit - definitely come back again. "

"What a great place to stay. Staff were incredible, cheery, polite and very helpful. Room was spacious, had everything we needed including free cookies! Location was perfect, short stroll to train station and short stroll to the main street. Would highly recommend. "

"Lovely room, great food and great staff."