"The staff were all amazingly professional, polite and pleasant at all times throughout our stay. Breakfast was lovely, fresh and delicious. The hotel is a short taxi ride (or even a longer walk) from Chester Centre and we noted pubs all along the route we took in a taxi. The pool was lovely but often children were in - perhaps have a child free couple of hours mid day. Very very happy with our stay."
"Very disappointed with breakfast. Continental breakfast consist of a poor restricted choice and everything is extra. Long wait for service.
Shower screen doesnt work which lwaves water on bathroom floor
Bed uncomfortable
Very few TV channels
Many better hotels in Chester reasonably priced with better service "
"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "
"Pet charge was £25 with treats water bottle poo bags and water dish near to city centre & opposite train station plenty shops and bars around hotel bar was expensive "