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"The hotel was overrun with utility workers basically living in the hotel . Cases of beer consumed in public , gross, didn’t want to stay there didn’t feel safe and was denied a refund. Did not stay the second night even though we paid for it Rude staff"

"Clean and nice hotel"

"Food is good and staff is helpful"

"From the immaculate grounds, to the unreal US history from the Warner family, this destination is a true gem. Phil and Laura; the inn keepers hosted our amazing stay and provided information on the rich history of the site. Austin’s is a wonderful high quality dining establishment on premises with outstanding cuisine, quiet atmosphere, and wonderful wine recommendations by Christian; a top-notch waiter and sommelier. The original house was remodeled to provide outstanding comfort and...

"A brief stop on our travels. We had a nice walk around town and a comfortable room. We left before the 8 am breakfast so can’t comment on that. "

"Great place to stay to access Cape Charles. We rented the Fisherman and it was good for our needs with 1 Adult, 2 kids, and 1 dog. The community outside space had darts, horseshoes, and corn hole. The TV, coffee pot, refrigerator, and microwave were functional and appreciated. All linens were provided. Would stay again for another quick trip to the bay."

"Nice little property - good location, clean room, with nice welcoming touches. Bathroom is updated. Property was quiet. Parking was easy. Good value for money when we needed a place to sleep while visiting family in the area."

"We had a great overnight stay after the Crab & Cruise. The room was clean and nice-sized, the bed was super comfortable, and it was quiet. The only issue I had was that I wish there was an iron in the room and that we were told at check in that we would have to sign it out at the front desk. Otherwise, EXCELLENT stay!!"

"My first time staying at this hotel and everything went perfect from my room to the pool and the breakfast and its not to far from the beach. I would be returning."

"I booked this room with the assumption that there was no carpeting, as the advertised pictures showed. All that was left was the "standard room" which I assume all still have carpeting but they upgraded rooms have the hard floors. I am not a germaphobe but this carpeting was pretty gross (as you can imagine carpeting at beach would be) and there was a wet and stained upholstered chair also in the room. I didn't leave any of our belongings in the room overnight due to worries about what might...

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"This is the best staff we have even encountered while traveling for either business or pleasure."

"the staff were friendly and helpful they responded quickly to individual requests"

"Room 240 could’ve been cleaner. I wipe down myself. The bathroom floor was not clean, the tub was not or could’ve been cleaner better. The pillows were flat. This location needs an upgrade! The staff were friendly."

"The outside seem to be well maintained. The rooms were HORRIBLE!!! We had two rooms, my room had blood on the sheets and comforter and when called the front desk all they did was hand me a sheets, no comforter. My son’s room had urine stains on both beds. If my friend from out of state had not been there (which I hadn’t seen in 30yrs) I would have left and driven the 2hrs back home. After returning home I called customer service and all they provided was an apology's and 10,000 points which does...

"Great location, plenty to do in a close proximity, AC wasn’t great and rooms were on the smaller side, but we would stay again."

"My stay was perfect! The staff was amazing including Tracy, Renee, George, and others who were a part of the hotel care team. As a person who brings my own cleaning supplies when I stay at public properties, I almost felt like I didn’t need them because my room met all of my “dust & film checks” and smelled wonderful. Shout out to the housekeeping and maintenance staff! The amenities and work spaces were very comfortable and functional. Though I was on a mini-vacation, I also needed space to...