The hotel rooms are very clean, The fact that they provide a covered parking area is great, as I was there on a bike trip.
The outdoor pool was very clean, and the front desk staff was very friendly.
The staff was very friendly, our room was nice and the breakfasts were very good. The entire facility is need of an upgrade. Repairs that were done were not completed professionally, We did have some issues regulating the temperature in the room.
เข้าพัก 6 คืน, พฤศจิกายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Debra
24 ต.ค. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Bedrooms were clean but had a slight off putting smell. Bed was a great sleep though. I would repaint the halls lighter and replace the carpet as very dark and unappealing to walk through.
El 'Servicio al Cliente' fue lo mejor durante mi estadía en este hotel. Necesitan contratar "Urgentemente" mas personal para la limpieza de los cuartos del hotel.
Courteous and helpful staff. Room was clean and spacious. Mexican restaurant connected to hotel was excellent. Breakfast was one of the better hotel breakfasts that I've had
Property is worn and dated, a remodel is sorely needed. However, excellent staff made up for the property’s shortfalls.
Breakfast is the usual institutional fare served by everybody else. But again, the staff put their own unique talents to work and improved the flavor, especially the turkey patties which appeared to be fried in some sort of grease. Definitely an improvement over other chains.
Room was noice. Clean shower. Nice breakfast. Quit for being on the main road. Close to everything.
They needed more luggage carts and the elevator was very slow.
Property was well cleaned and staff was very supportive. Breakfast was good. Some area of improvement is Lift which is very old and close early. Also it will be good if items have name listed for breakfast so it will be easy for vegetarian to select. I will definitely plan to stay again if plan to go Maggie valley next time.