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"It was amazing experience. Highly recommended."

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...

"Fantastic service from start to finish. Amazing staff. Couldn’t be any more helpful"

"Great location, and staff were very helpful. Excellent secure parking. We enjoyed breakfast - the porridge and cinnamon toast were excellent. The menu offered a wide choice. Bed was comfy, but we were there in a hot spell of weather, and there was no air con in the room. The fan in the room did help a little, but it was still very warm for sleeping. The room could have been cleaner however. We had a room which had a bath, shower and vanity unit in the bedroom with a separate toilet. The...

"Excellent stay at a great manor-style hotel! the personnel are very great and will do anything to improve your stay. In particular, the English breakfast was simply exceptional, with possibility to tailor-it to your preferences! The parking, while tight, was very useful after a day of travelling. Excellent bathroom and comfortable beds. No Air Conditioning but even if we were on hot summer days, we slept well by using the ventilator and opening slightly the window. Cheltenham is well paced to...

"Really nice place, in a good location and with free parking. The staff were friendly and helpful. The cooked breakfast is very good, served hot to your table. Would stay there again"

"Hotel is in a great location, opposite the park. It is very stylishly decorated and the breakfast was great. The downside was that it was during the hot weather and the room was extremely hot, even though there was a fan in it. The windows only opened a little, probably due to safety reasons. It was nicely decorated and the bed was comfortable. Parking was quite a way down the road, but we were given a pass, so not charged. The garden was nice to have an evening drink."

"Highlights: ​Service & Staff: Staff members were attentive, friendly, and provided high-quality service. Housekeeping provided exceptional service by preparing special room decorations to acknowledge an anniversary celebration. ​Dining & Location: The hotel features a desirable location and offers a varied breakfast selection. ​Pool: The swimming pool facility met expectations. ​Areas for Improvement: ​Spa Facilities: Overall spa amenities are somewhat limited. While the sauna performed well,...

"Beautiful room. Wouldn’t recommend parking as there isn’t anywhere. The location is right near the bus stop and can hear it all night and loud bangs from very early the morning. The bed was comfortable."

"We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend."

"Our room was filthy every surfaces had inground dust/dirt bathroom had mold cracked sink in bathroom the matt was very dirty Toilet seat was falling off I couldn't get out of the bathroom (I did in the end) the bathroom door spring was loose needed a new one window bedroom was falling forward Our door enterance dorr handle was falling off both sides the outside of room carpet very grubby needs deep clean i wasn't very happy went for drinks at the bar several people was smoking (Vaping)"

"The room smelt a bit of damp but the staff were lovely"

"Beautiful apartment with everything you could want. The staff were incredibly helpful"

"Very nice inn. Good food excellent staff. No hot water due to gas issue. Bar closes 10pm even for patrons."