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"X"

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...

"Superior room was decent, but hugely let down by lack of A/C."

"The property was very short staffed. drinks and other things were left all over the facility making it feel dirty and not well maintained. Was most difficult to get a drink or service while at the beautiful outdoor pool. The grounds are important to taking in. Staff was a bit difficult and rude about having my grandchildren visit during the day but sort of this one of the managers."

"Clean rooms, Very good staff"

"Excellent stay at a great manor-style hotel! the personnel are very great and will do anything to improve your stay. In particular, the English breakfast was simply exceptional, with possibility to tailor-it to your preferences! The parking, while tight, was very useful after a day of travelling. Excellent bathroom and comfortable beds. No Air Conditioning but even if we were on hot summer days, we slept well by using the ventilator and opening slightly the window. Cheltenham is well paced to...

"Hotel is in a great location, opposite the park. It is very stylishly decorated and the breakfast was great. The downside was that it was during the hot weather and the room was extremely hot, even though there was a fan in it. The windows only opened a little, probably due to safety reasons. It was nicely decorated and the bed was comfortable. Parking was quite a way down the road, but we were given a pass, so not charged. The garden was nice to have an evening drink."

"Beautiful room. Wouldn’t recommend parking as there isn’t anywhere. The location is right near the bus stop and can hear it all night and loud bangs from very early the morning. The bed was comfortable."

"really good location and comfortable rooms"

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Lovely large room. Nothing to much trouble and a great breakfast"

"Stayed many times this time stayed in room 209 and was noisy with air con on roof outside room"

"Excellent location and excellent stay. Great breakfast and great staff members."

"Beautiful apartment with everything you could want. The staff were incredibly helpful"

"The carpets in the inn were filthy when walking up to the rooms! The beds were super squeaky and the room got super warm at night. We asked for a fan and were given one that doesn't work. Sleeping was almost impossible for me. The en suite bathroom we had in the double room did not only not have a latch, but the door also somehow swung and was overall very inconvenient - not ideal if you're travelling with someone who's not your partner. The staff was probably the best part - super friendly and...