Property being renovated and that’s great
Staff was amazing and in particular the lady on the front counter Oct 13 working until 11 pm was helpful and friendly and I told her she was a breath of fresh air !
Great value for the money especially if you are travelling thru for business
Love this property, always so friendly. .we went golfing. Was so close to the golf coarse. Went next door to for dinner and the casino. Such a great little get away and they have a great breakfast buffet!!
The Suite was excellent - free pool, laundry, hot breakfast buffet with gluten free section was always fresh and well stocked! Tamara who checked us in was totally efficient and helpful! Michelle, Director of Sales, was also very a credit to IHG! Room has dishwasher, microwave and food prep area! We will definitely go back next year, God Willing
Once again we took a little get away from windsor to Chatham . It is so wonderful that you're only an hour away but it's such a nice trip . We golfed Sat had a glass a wine in our room talked of how beautiful the day was. Then went down to the pool for a nice swim . Got changed then walked across the parking lot for dinner and played a little at the casino. The Holiday Inn staff are great . Then we topped our trip off with a nice free hot breakfast in the morning!
The room was nice and clean. The tv was locked on a hockey game, and some people may like that, I did not. I tried all the buttons,for example “hotel” all that came up is “not available”.
Perhaps the cleaning staff should try to check that out.
I liked the fact that when we parked our vehicle a Staff member came right away and helped with luggage. The check-in was very personable. It was nice that the Casino is next door just for a little fun.
The only little issue we had was the hot water, had to run water for 10-15 minutes.
Overall we will certainly stay there again. Will pass on to Friends and Family!
Staff is always friendly and helpful. Great location to golf coarse and Casino. Breakfast is excellent! Even through all the renovations . You never hear any noise and the hotel is always clean.
The Staff were kind and helpful but the hotel itself showed many signs of wear and tear.
Problems: the first room water was dripping of the shower head quite noticeable
In the replacement room the bathroom door sounded like an old barn door which would wake up everybody. It was fixed for the second night.
Another issue: For a first time visitor to Chatham-Kent one could have expected to get a simple black and white road map of the city
And there was construction noise during the day when we wanted to have a rest bevor our evening engagement.