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"Really friendly staff and nice clean room. Thank you"

"Loved our stay! The owners were lovely and super helpful. The room was beautiful and the breakfast delicious."

"All staff were polite, friendly and helpful. Accommodation and surrounding area looked dark and tired. No air conditioning in rooms however a fan was available to use. Great value for money"

"All fine except the booking was incorrect-I booked a double room and got a twin"

"Location is great as you would expect."

"Absolutely brilliant staff! Thank you. Very clean, beautiful location and during the heatwave, the buildings were cool! Just noise from the nearby road disturbed the tranquillity at times."

"Parking was great at the hotel. Couldn’t fault anything, staff were very helpful and friendly and the food was delicious and very reasonably priced All in all we really enjoyed our two night stay"

"It is indeed a lovely Hotel with a good location."

"A very quirky, interesting, historical Hotel a short stroll from all the amenities that Swanage have to offer. Friendly helpful staff from start to finish, all very knowledgeable regarding the history of the hotel. It’s obviously like the forth bridge regarding the upkeep and maintenance, but that’s expected with an old building,it adds to its charm. All areas were clean and tidy. We stayed in The Louisa Lodge accommodation, slightly away from the main house, we had a Sea view across the...

"Very convenient location as it's at the center of the village but might not be suitable if one prefers a quiet place during the day because it's in a busy road."

"Lovely setting, great welcome, food superb, staff friendly and helpful We had the suite (kingfisher) which was an excellent room except for a radiator being stuck on in the bathroom. The lady in charge (lovely lass) managed to get it sorted as the outside temp was up in the 30’s!!! If I have any criticism of the room, a little use of bleach would have gone a long way but please don’t let that put you off. The place is very very good. This is our second time staying and it definitely won’t be...

"Excellent location right opposite the castle. Very comfortable and the staff were friendly and welcoming. Good food at the 18 restaurant with a 30 per cent discount for hotel guests. Would definitely return in the future."

"The room was cosy, nicely decorated, a good size, and with a large and comfortable bed; it would have cost two or three times as much in a hotel - and that's without the generous and tasty cooked breakfast (there are other options on the menu) which - like the excellent WiFi - is included. The shower was a good size, but (and this is my only reservation, which I'm sure will be addressed) had poor water pressure. Parking space is for 2, maybe 3 cars (depending how the others park!), but free...

"Great work stay, clean, friendly staff, great breakfast. Only downside was lack of air conditioning in the rooms (during a UK hot spell)"

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"The location was perfect for us as we were going to the theatre. (2 minute walk). Walking to town didn’t take much longer and we enjoyed looking around. The lady that checked us in was very friendly and offered advice about where to visit. It was nice to be greeted with a smile and the same for when we went down for breakfast. We enjoyed breakfast very much, which was beautifully cooked and presented. To have parking at such a central location was great. We did have to play around getting out...

"The bear was really lovely. Great friendly staff Clean room and bathroom Decor was lovely. Great touch was a welcome free drink"

"Nice location, quiet."

"Great hotel with a majestic view"